Summary
Overview
Work History
Education
Skills
Timeline
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Anusha Rayamajhi

Rockdale,NSW

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.

Overview

2
2
years of professional experience

Work History

Customer Service

Krispy Kreme
04.2022 - Current
  • Utilized exceptional customer service skills to satisfy all needs.
  • Welcomed and greeted guests and delivered outstanding customer service.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Developed and implemented customer service policies and procedures.

Customer Service

Najis
10.2022 - 03.2023
  • Trained new staff members on proper customer service and hospitality policies.
  • Provided friendly customer service at drop-off and pick-up counters.
  • Led implementation of best practices to support customer service satisfaction initiatives.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Supported team with customer service issues, voids and returns.

Customer Service

Coles Express
06.2022 - 09.2022
  • Supported team with customer service issues, voids and returns.
  • Supported customer service, providing informational resources regarding promotions and sales.
  • Developed customer service processes to improve customer satisfaction.
  • Monitored and reported technical issues to deliver quality customer service.
  • Exhibited excellent communications and customer service relations skills.

Education

Community Service -

Stott's College
Sydney, NSW
07.2026

Skills

  • Written Communication
  • Team Collaboration
  • Time Management
  • Active Listening
  • Complaint Handling
  • Patience Maintenance
  • Problem Solving
  • Positive Attitude
  • Interpersonal Skills

Timeline

Customer Service

Najis
10.2022 - 03.2023

Customer Service

Coles Express
06.2022 - 09.2022

Customer Service

Krispy Kreme
04.2022 - Current

Community Service -

Stott's College

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Anusha Rayamajhi