Anusha Rayamajhi
Rockdale,NSW
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.
Overview
2
2
years of professional experience
Work History
Customer Service
Krispy Kreme
04.2022 - Current
- Utilized exceptional customer service skills to satisfy all needs.
- Welcomed and greeted guests and delivered outstanding customer service.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Exercised composure under pressure and in escalated customer service scenarios.
- Developed and implemented customer service policies and procedures.
Customer Service
Najis
10.2022 - 03.2023
- Trained new staff members on proper customer service and hospitality policies.
- Provided friendly customer service at drop-off and pick-up counters.
- Led implementation of best practices to support customer service satisfaction initiatives.
- Accurately handled cash register transactions while providing excellent customer service.
- Supported team with customer service issues, voids and returns.
Customer Service
Coles Express
06.2022 - 09.2022
- Supported team with customer service issues, voids and returns.
- Supported customer service, providing informational resources regarding promotions and sales.
- Developed customer service processes to improve customer satisfaction.
- Monitored and reported technical issues to deliver quality customer service.
- Exhibited excellent communications and customer service relations skills.
Education
Community Service -
Stott's College
Sydney, NSW07.2026
Skills
- Written Communication
- Team Collaboration
- Time Management
- Active Listening
- Complaint Handling
- Patience Maintenance
- Problem Solving
- Positive Attitude
- Interpersonal Skills
Timeline
Customer Service
Najis
10.2022 - 03.2023
Customer Service
Coles Express
06.2022 - 09.2022
Customer Service
Krispy Kreme
04.2022 - Current
Community Service -
Stott's College