Anusha Raghava Tunga
Melbourne,VIC
Summary
Highly qualified professional with 2+ years of verified work experience as an Analyst in ITS industry. Experienced in handling various business analysis activities to ensure the projects are delivered with quality. Well-versed in operational assessment strategies and functional analysis methodologies for businesses of different sizes. Quantitative expert with comprehensive approach to analytical projects, business reporting and process improvements.
Overview
2
2
years of professional experience
Work History
Business Analyst
Nokia Solution & Networks
Sydney, NSW
07.2021 - Current
- Accountable for delivery of project requirements with quality, robustness and reliability.
- Liaise with consultants and project managers to document business processes effectively.
- Create and develop functional requirements of projects by gathering inputs from project SMEs and validate it with client's project team.
- Create project essential documents including Detailed Business Requirement Specifications (DBRS), SRF. and Stakeholder Matrix.
- Draft weekly project reports on company financial metrics to assess project successes and delay impacts.
- Identify process inefficiencies through gap analysis and outlined sensible solutions.
- Additionally, executed small-sized ticket quality check automation project. Confidently led and coordinated team of 4 people to complete this project.
Business Analyst Intern
Cervello, A Kearny Company
Bangalore, Karnataka
11.2019 - 01.2020
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Used both qualitative and quantitative analysis techniques frequently.
- Trained by experienced professional in Agile project management, data cleaning using MS Excel, data modelling using basic SQL, data visualization using Microsoft Power BI; to provide clients with optimized solutions to streamline their revenues and increase profitability.
- Supported 3 different business units in areas of requirements definition, requirements documentation, test case documentation, and creating and updating project documentation such as project plans, spreadsheets, status reports, and presentations.
Production Analayst, 1
Epsilon
Bangalore, Karnataka
07.2017 - 03.2019
- Worked with 4 different clients to gather requirements for design and customization of their brand emails based on customer preference, online behavior, and transaction history.
- Regularly coordinated and communicated with Dev Ops, Production and Quality team to ensure deliverables were deployed error-free.
- Regularly engaged with offshore teams based in USA to report team activities, resolved team issues, and provided effective solutions on SLA breaches.
- Conducted training program to onboard 10 members to team. Mentored and monitored their performance throughout onboarding period.
- Proficiently trained on Epsilon’s in-built marketing tool Agility Harmony to create and deploy dynamic email campaigns daily.
Education
MBA - Consulting
RMIT University
Melbourne, VIC12.2021
Bachelor of Engineering - Electronics And Communication Engineering
CMRIT University
Bangalore06.2017
Skills
- Executive-Level Presentations
- Data Summaries
- MS Excel and MS project
- Requirement Gathering
- BA Documentation
- Basic SQL queries
- Requirements Analysis
- Training and Mentoring
- Excellent Communication
- Project Delivery
- Leadership
Timeline
Business Analyst
Nokia Solution & Networks
07.2021 - Current
Business Analyst Intern
Cervello, A Kearny Company
11.2019 - 01.2020
Production Analayst, 1
Epsilon
07.2017 - 03.2019
MBA - Consulting
RMIT University
Bachelor of Engineering - Electronics And Communication Engineering
CMRIT University