Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Passions
Timeline
Generic

ANUSHREE MATHUR

Melbourne,VIC

Summary

Problem-solving Assistant Project Manager skilled in completing multiple tasks simultaneously and working with different personalities. Promoting exceptional skills in project management and business analysis. Versed in project management tools, software and methodologies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Project Manager

GCA
Melbourne, Victoria
01.2024 - Current
  • Responsible for leading the planning, execution, and delivery of website enhancement initiatives to improve user experience, optimize performance, and achieve business objectives.
  • Coordinate with cross-functional teams including design, development, content, marketing, and IT to gather requirements, align priorities, and ensure collaboration throughout the project lifecycle.
  • Identified risks associated with projects and developed strategies for mitigating those risks.
  • Gathering requirements, and technical specifications for website enhancements.
  • Estimate project costs, allocate resources effectively, and manage project budgets to ensure timely and within-scope delivery.
  • Maintain comprehensive project documentation, including project plans, status reports, meeting minutes, and post-implementation reviews.
  • Monitor project progress, track milestones, and manage project schedules to ensure timely delivery of website enhancements within agreed-upon deadlines.
  • Manage the Microsoft 365 Planner board for the team, facilitating streamlined task allocation and progress tracking.
  • Coordinated project activities and monitored progress to ensure timely completion of tasks.
  • Utilized reporting and visualization tools to support governance and team reporting needs.

Agile Coordinator

Project Management Institute (PMI Melbourne Chapter)
Melbourne, VIC
07.2023 - Current
  • Supervising content creation through Canva and Miro, managing social media updates on LinkedIn, and overseeing the technical facets of an event
  • Successfully hosted more than 6 Agile workshops and built relationships by collaborating with stakeholders
  • Managing the reports, summarising event outcomes, feedback, and key metrics including Zoom polls
  • Overseeing the planning and execution of an event including marketing strategies to increase event visibility
  • Responsible for developing requirements for every workshop and managing the budgets and timelines under control
  • Successfully managed more than 10 workshops on the Trello board.

Lead Business Analyst (Digital Transformations)

Capco Technologies (Client - Deutsche Bank)
India
05.2021 - 08.2022
  • Exhibited project planning expertise, strategically identifying and addressing key risks, leading to successful project delivery with an outstanding 80% reduction in manual intervention
  • Analysed business processes, procedures, and work practices, while collaborating with users to formulate and document comprehensive business requirements
  • Managed high-impact projects across over 10 diverse paradigms for developing comprehensive project plans, and overseeing costs, and resources
  • Proficient in both waterfall and agile methodologies, encompassing backlog grooming, sprint planning, review, daily scrum calls, retrospectives, as well as data modelling and mapping concepts
  • Recognised by senior leadership for exceptional performance in conducting more than 12 interviews in a day, hiring experienced talent, and managing Business-As-Usual BAU responsibilities
  • Mentor the consultant BAs/DAs in technical and functional skills and assist in overcoming impediments
  • Facilitate training and coaching sessions to actively contribute to the social community
  • Conducted a gap analysis to identify the current state and future state
  • Skilled in employing a variety of tools and databases, such as SQL and Cognos, to extract and analyse data for informed decision-making
  • Managed the creation of project documentation within Confluence
  • Accountable for researching top articles on artificial intelligence to keep the team informed about current banking industry trends.

Senior Business Analyst (Customer Tax Transparency)

Capgemini Technology Services (Client - ANZ Bank)
India
02.2020 - 05.2021
  • Synthesised current business intelligence data to produce Power BI dashboards and polished presentations, highlighting findings and recommending changes
  • Streamlined best practices, continuous improvement, and regular retrospectives to support agile methodology implementations
  • Managed the transition of the customer contact process from onshore to offshore
  • Responsible for building work instructions and standard operating process documents
  • Executed analysis of risks and identified risk mitigation strategies
  • Automated customer contact manual report processes using Python, achieving a significant output improvement of over 90%
  • Managed user stories with acceptance criteria to track the project status in JIRA
  • Involved in analysis of current state (as-is) and future state (to-be) business processes and developing service improvement strategies
  • Worked with a client on the data reporting for the tax declaration for the individual customers and entities as per the FATCA and CRS
  • Managed SQL queries to extract and manipulate data from SQL databases for analysis and reporting purposes
  • Engaged in data warehousing and data mining concepts to support management functions
  • Responsible for working on the due diligence of customers including debit card and credit card holders.

Process Specialist - Data (Business Analyst - Workforce Management)

Cognizant Technology Solutions
India
11.2014 - 02.2020
  • Deployed workforce management on 1500 employees, generating an annualized benefit of $1.5 million for Cognizant
  • Collaborated with stakeholders to forecast workforce needs and develop strategic plans to meet those requirements
  • Transformed data visualisation techniques, analysing workload for more than 1000 employees across Cognizant ensuring skill development and knowledge transfer
  • Deployed Prohance tool across all business units, covering more than 40 processes
  • Assisted in the implementation and integration of Prohance (real-time tracking tool) and provided 100% coaching to team leads and managers on the software
  • Tracked MIS for all major accounts, identifying top and bottom performers covering more than 20 processes
  • Generating regular reports on key performance indicators KPIs) and workforce metrics to provide management insights
  • Assessed the impact of business processes on users, and analysed data to identify trends, patterns and potential areas for improvement
  • Provided extended support to the team, handling high-volume ad-hoc queries and responsible for continuous project monitoring
  • Prepared PowerPoint presentations for higher management, showcasing benefits and FTE removal
  • Interacted with stakeholders across different geographies, conducting value stream mappings to understand and analyse requirements.

Process Analyst (DTC Settlements)

Deutsche Bank
India
07.2012 - 10.2014
  • Single point of contact for the new issue trades in India for Deutsche Bank
  • Using Lean Six Sigma principles, identified and eliminated 3 EOD reports, demonstrating significant achievement in driving process improvement initiatives
  • Managed team and provided training to all the team members in the team as a senior member of the team
  • Managed MIS, KPIs, and KRAs and handling escalations reported by management
  • Responsible for settlement of Syndicate trades including failing trades, publishing SOD, mid-day, and EOD updates
  • Responsible for identifying and resolving the breaks i.e., reconciliations of Espear vs
  • ADP, DTC vs
  • ADP etc and publishing EOD updates.

Education

Master of Project Management -

RMIT University
05.2024

Master of Marketing Management -

Sinhgad Institute of Management
India
05.2012

Bachelor of Science -

Birla Institute of Technology
India
06.2009

Skills

  • Project Documentation
  • Capacity Planning
  • Project Estimation
  • Requirement Elicitation
  • SDLC Methodologies
  • Scrum Agile Methodology and Waterfall
  • Stakeholder Management
  • Product & Project Management
  • Communication & Collaboration skills
  • Confluence
  • Power Bi
  • Tableau
  • JIRA
  • Proficient in MS tools
  • Python
  • SQL
  • Budget Forecasting

Certification

  • CSPO Certified, July 2021, 2026
  • Data Analyst, January 2020

Accomplishments

  • Clap award for successful delivery of project - Capco Technologies
  • Team of the month award - Deutsche Bank
  • Spot award - Deutsche Bank
  • Employee of the month award - Deutsche Bank

Passions

  • Volunteering and community involvement
  • Gardening

Timeline

Assistant Project Manager

GCA
01.2024 - Current

Agile Coordinator

Project Management Institute (PMI Melbourne Chapter)
07.2023 - Current

Lead Business Analyst (Digital Transformations)

Capco Technologies (Client - Deutsche Bank)
05.2021 - 08.2022

Senior Business Analyst (Customer Tax Transparency)

Capgemini Technology Services (Client - ANZ Bank)
02.2020 - 05.2021

Process Specialist - Data (Business Analyst - Workforce Management)

Cognizant Technology Solutions
11.2014 - 02.2020

Process Analyst (DTC Settlements)

Deutsche Bank
07.2012 - 10.2014

Master of Project Management -

RMIT University

Master of Marketing Management -

Sinhgad Institute of Management

Bachelor of Science -

Birla Institute of Technology

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ANUSHREE MATHUR