Anuta Neupane
Room Attendant
Sydney
Summary
At Crown Sydney, excelled as a Turndown Attendant, enhancing guest experiences through meticulous cleanliness and proactive guest relations. Demonstrated flexibility and teamwork, significantly contributing to departmental goals. Mastered cleaning techniques and basic maintenance knowledge, ensuring services met exacting standards. Achievements include leading training sessions and optimizing turndown efficiency. Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Turndown Attendant
Crown Sydney
07.2022 - Current
- Actively participated in training sessions aimed at improving skill sets and staying up-to-date on industry best practices for turndown attendants.
- Displayed a strong work ethic by consistently arriving on time for scheduled shifts and completing all assigned tasks efficiently.
- Ensured timely completion of turndown services by adhering to established schedules and adapting to sudden changes in guest preferences or requirements.
- Contributed to improved guest experience by anticipating needs, replenishing amenities, and offering personalized touches during turndown service.
- Effectively communicated with team members, fostering an environment of open dialogue and teamwork to achieve departmental goals.
- Provided exceptional hospitality by assisting guests with their inquiries, requests, or concerns related to their stay experience.
- Demonstrated strong attention to detail during turndown service, ensuring all aspects met or exceeded guest expectations.
- Maintained detailed records of completed turndown services, enabling accurate tracking of room statuses and inventory replenishment.
Education
Bachelor of Arts -
AHIC
Surry Hills, NSW 04.2001 -
Skills
- Maintaining cleanliness
- Flexibility
- Guest Relations
- Basic Maintenance Knowledge
- Initiative-taking
- Teamwork
- Cleaning techniques
Timeline
Turndown Attendant
Crown Sydney
07.2022 - Current
Bachelor of Arts -
AHIC
04.2001 -
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