Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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ANWEN SCANLAN

HAMILTON EAST,New South Wales

Summary

Current student looking to join the workforce to gain real world experience and help others. Punctual and professionally competent in both individual and team settings. I am dependable, reliable and ready to learn and grow within your company.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender

Bennett Hotel
Hamilton , NSW
07.2022 - Current
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
  • Completed POS transactions, returning currency, coin, and payment cards to patrons
  • Greeted patrons promptly and cordially, exhibiting excellent guest service skills
  • Utilized problem-solving skills to resolve customer complaints in a courteous manner
  • Established a rapport with regulars through friendly conversation
  • Demonstrated the ability to work collaboratively with others to create a positive experience for all.

Bartender

The Imperial Hotel
Maitland , NSW
11.2021 - 06.2022
  • Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders
  • Operated point-of-sale system accurately for processing payments from customers
  • Utilized strong salesmanship skills to upsell drinks and appetizers
  • Adhered to all company policies and procedures regarding alcohol consumption and serving laws
  • Managing difficult patrons through conflict resolution
  • Exhibited excellent communication skills while interacting with patrons and coworkers in a professional manner.

Education

Bachelors degree in Global Indigenous Studies in Arts -

University of Newcastle
11.2023

Skills

  • Teamwork and Professionalism
  • Conflict Resolution
  • Cultural Competency
  • Time Management Abilities
  • Patience and Tolerance
  • Communication Skills
  • Leadership Qualities

Certification

  • Working With Children Check (WWCC) 2024, Employee
  • National Police Check
  • NSW Drivers License (Provisional, green). Full license expected April 2025.
  • Vaccinated against COVID-19, including boosters.

References

  • Rosie Scanlan - Life Without Barriers, 0422348501, rosiescanlan@yahoo.com.au
  • Dan Turner - Bennett Hotel, dan@thebennett.com.au

Timeline

Bartender

Bennett Hotel
07.2022 - Current

Bartender

The Imperial Hotel
11.2021 - 06.2022

Bachelors degree in Global Indigenous Studies in Arts -

University of Newcastle
ANWEN SCANLAN