Summary
Overview
Work History
Education
Skills
Certification
References
Publications
Awards
Timeline
Generic

Anya Kenner

Enmore,Australia

Summary

A driven and adaptable professional with a background in the performing arts, customer service, and sales. A fast learner with a strong work ethic, and effective communication skills. Eager to contribute to a team and support organisational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Assistant

Thrills & Co
Sydney, NSW
02.2024 - 11.2024
  • I was responsible for ensuring cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
  • Responsible for providing excellent customer service by attending to each and every customer's needs in a timely manner as soon as they enter the store within appropriate reason
  • Other responsibilities include engaging with customers and recommending products based on needs and requests
  • POS and processing sales transactions

Acting teacher

Perth Acting Class
Perth
01.2020 - 03.2024
  • As an acting coach I was responsible for directing and supervising students during class activities
  • I created class activities, distributed scenes and work for the students in a time frame appropriate for the students to be prepared for the class
  • Setting up the stage and room prior to students arrival and worked alongside the Director Of Photography to ensure the students had their work put down on camera for their show reel material
  • Performed warm up exercises and coached accents such as the standard US accent
  • Trained new hires in POS terminal, check-in/check-out procedures, and guest services
  • Key accomplishment: Implemented changes in check-in/check-out procedure that increases speed by 10%

Clinical Support Officer

Perth Children's Hospital
Perth
08.2023 - 10.2023
  • Assisted nursing staff in the preparation of discharge instructions for patients upon completion of treatment plan or procedure
  • Ensured compliance with HIPAA regulations regarding confidentiality of patient information
  • Provided clerical support as needed by completing forms, typing letters and reports, photocopying documents
  • Performed general administrative duties in the clinical setting, such as filing patient records, scheduling appointments and ordering procurement

Membership Consultant

Perth Goodlife Health Clubs
Perth
10.2021 - 03.2023
  • I was responsible for creating appointments with clients in person and going through a personal plan for their fitness goals.
  • I was responsible for recommending the best membership for clients by one on one appointments and analsying the members personal circumstance, needs and goals.
  • I was responsible for daily call drives, sales and internal and external stock holders. I had daily sales KPI's to meet and daily team meetings to discuss statergy and sales pitches.
  • Focusing on fostering the growth of member relationships between the gym and its members. Following up with members on their satisfaction of their experience and being the point of contact for members.

Bartender

Norfolk Hotel
Fremantle
01.2021 - 12.2021
  • My responsibilities included recommending food and drinks to patrons based on preference, pairings and special promotions.
  • Trained new bartenders on drink preparation and up-selling techniques.ate on drink preparation and up-selling.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
  • Effectively demonstrated multitasking within a fast-paced environment.
  • Maintained knowledge of bar and menu options to prepare drinks and replenish stock
  • Always engaging and interacting with customers, building positive rapport with customers

Bar Staff Member

Guild Hall Events Space
North Fremantle, WA
04.2018 - 01.2019
  • Performed opening and closing duties as required, such as counting money in cash drawers, setting up registers, and stocking shelves.
  • Checked the identification of customers to ensure they met the legal drinking age requirement.
  • Prepared and served alcoholic and non-alcoholic beverages according to standard recipes.
  • Greeted customers and provided excellent customer service. Always being aware of my surroundings, multitasking by communicating with customers and making beverages.
  • Cleaned and sanitised serving areas
  • Kept up with current RSA laws and venue laws for serving alcohol on the premises. Adhering to RSA and following safety procedures to ensure the work environment is always a safe and happy place for customers, patrons and colleges.

Education

Bachelor of Science -

Edith Cowan University
Australia
01-2028

Sound Engineering Diploma -

SAE Institute of Creative Arts
Australia
11-2016

Certificate II -

Australian College of Beauty Therapy
Australia
01-2014

High School Diploma -

St Mary's Anglican Girls School
Australia
01-2014

Skills

  • Attention to detail
  • Active listening
  • Customer service
  • Adaptable and flexible
  • Time management
  • Patience
  • Group reservations
  • Food service
  • Excellent communication

Certification

  • Responsible Service of Alcohol - NSW
  • Working with Children Check - NSW
  • Barista license, 2014

References

References available upon request

Publications

  • Https://cinemaaustralia.com.au/2022/01/02/world-premiere-and-qa-screening-announced-for-have-you-heard-about-charlie/
  • Https://cinemaaustralia.com.au/2021/08/18/filming-has-commenced-on-anya-pia-kenners-short-drama-charlie/

Awards

  • Winner of Edith Cowan University's - Best short film competition, 2019
  • Award of Merit for 'best independent feature film', LA Indie film fest, 2022
  • Nomination for 'Best original composition' in the LA Film awards, 2021
  • Directed, wrote and acted in my own independent feature film in Perth, WA, 2020

Timeline

Retail Assistant

Thrills & Co
02.2024 - 11.2024

Clinical Support Officer

Perth Children's Hospital
08.2023 - 10.2023

Membership Consultant

Perth Goodlife Health Clubs
10.2021 - 03.2023

Bartender

Norfolk Hotel
01.2021 - 12.2021

Acting teacher

Perth Acting Class
01.2020 - 03.2024

Bar Staff Member

Guild Hall Events Space
04.2018 - 01.2019

Bachelor of Science -

Edith Cowan University

Sound Engineering Diploma -

SAE Institute of Creative Arts

Certificate II -

Australian College of Beauty Therapy

High School Diploma -

St Mary's Anglican Girls School

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