ANZE WANG
Docklands,Victoria
Overview
1
1
year of professional experience
Work History
Assistant General Manager
Hefei JinTu Hotel
Hefei City, China
02.2022 - 09.2022
- Motivated and led team members to work together to achieve targets.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Helped team develop specialized projects, events and promotions.
- Met business targets with streamlined operations strategies.
- Evaluated current and planned occupancy levels, seasonal trends and upcoming special events to determine room pricing and availability
- Responded to and resolved guest issues or complaints.
- Scheduled space or equipment for special programs, meetings and conferences.
- Participated in the project of transforming the hotel into Covid-19 quarantine center, and received recognition from the government.
Education
Bachelor of Economics - Economics
University of Sydney
Sydney02.2022
Diploma of Business - Business
Deakin College
Melbourne02.2020
Skills
- Business Development
- Problem Anticipation and Resolution
- Resource Allocation
- Employee Motivation
- Process Improvements
- Relationship Building
- Team Management
- Planning & Organizing
- Customer Service
- Good Work Ethic
- Conflict Resolution
- Critical Thinking
- Economic factors Analysis
- Reliable & Trustworthy Friendly, Positive Attitude
- Problem Resolution
- Flexible Schedule
- People Skills
- Consumer Behaviors
- Detail oriented
- Data collection and analysis
- Full driver license
Languages
English
Chinese (Mandarin)
Software
- STATA
- Microsoft Office
- Apple iWork
Timeline
Assistant General Manager
Hefei JinTu Hotel
02.2022 - 09.2022
Bachelor of Economics - Economics
University of Sydney
Diploma of Business - Business
Deakin College