Ao Taketaka
Melbourne,VIC
Summary
Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Restaurant Team Member
Milial Resort Hotels
01.2023 - 02.2024
- Displayed excellent teamwork skills while working alongside fellow team members in fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- When I worked at Disney hotel, I had the highest customer satisfaction rating of any of th employees.
Sales Interns
Appco Group
10.2021 - 08.2022
- Managed customer expectations and helped navigate sales processes.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Supported client acquisition strategies with pipeline management and lead qualification.
- Contributed to positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
- Addressed customer queries and complaints with prompt and professional responses.
- Employed excellent communication skills to negotiate deals successfully with diverse clientele.
- In my first week as an intern, I won six contracts and earned the Rookie of the Year award.
Education
Bachelor of Arts - Economics
Dokkyo University
Saitama Japan03.2024
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking Orders
- Verbal and written communication
- Menu Memorization
Timeline
Restaurant Team Member
Milial Resort Hotels
01.2023 - 02.2024
Sales Interns
Appco Group
10.2021 - 08.2022
Bachelor of Arts - Economics
Dokkyo University
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