Aoife Desmond

Darwin ,NT

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed jobseeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

years of professional experience

Work History

Bartender / Server

The Peninsula

Perth

01.2025 - Current

Served high customer volumes during special events, nights, and weekends.
Developed an extensive knowledge of beers and wines.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Served food and drinks to customers in a timely manner
Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended
Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance
Restocked supplies of condiments, beverages and other items as needed
Checked on customers regularly to ensure satisfaction with meals and services
Answered questions regarding menu items.

Hospitality Worker

Loudmouth

St Kilda, Vic

02.2024 - 08.2025

Served food and drinks to customers in a timely manner
Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended
Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance
Restocked supplies of condiments, beverages and other items as needed
Checked on customers regularly to ensure satisfaction with meals and services
Answered questions regarding menu items, special offers and other information
Performed opening and closing duties including restocking supplies

Restaurant/Cafe Supervisor

Actons Hotel Kinsale

Kinsale, Cork

10.2016 - 11.2023

Assisting with bar operations, ensuring that customers receive the best service possible, upholding a constant level of staff productivity
Serving and monitoring functions including weddings, communions, christenings, and birthday parties
Trained new employees on proper bar tending techniques and food safety protocols
Prepared and served coffee, espresso drinks, blended coffees and teas
Supervised daily operations of the bar including opening and closing procedures
Poured wine, beer and cocktails for patrons
Monitored staff performance and provided feedback to ensure quality service delivery
Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients

Skills

Safe Alcohol Service
Food Safety Knowledge
Order Taking
Menu Knowledge
Customer Experience Management

Quality Assurance
Beverage Preparation
POS Systems
Opening and Closing Duties

Timeline