Aoife Whelan
Sydney,NSW
Summary
Accomplished HR professional with a proven track record at Qualtrics, enhancing employee satisfaction and compliance through innovative onboarding processes and effective project management. Skilled in HRIS and stakeholder management, I excel in transforming HR operations and fostering positive employee relations, achieving significant improvements in efficiency and engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Executive Assistant / Operations Support
Platinum Pacific Partners
Sydney, NSW
09.2024 - Current
- Company Overview: Executive Search Firm
- Recruitment Coordination: Schedule interviews, manage candidate communication, and ensure timely feedback to candidates and clients, supporting recruitment consultants in delivering a seamless hiring process through Encore
- Operations Support: Assist with the maintenance and optimization of recruitment workflows, ensuring alignment with company policies and HR best practices
- Data Compliance: Maintain accurate and secure records in Encore, ensuring compliance with HR data protection regulations and organizational standards
- Process Improvement: Identify inefficiencies in recruitment and HR workflows, proposing and implementing solutions to enhance team productivity
- Policy Adherence: Support consultants by enforcing adherence to HR policies and providing guidance on procedural changes when needed
- Stakeholder Engagement: Act as a point of contact for candidates, clients, and internal teams, ensuring professional communication and fostering positive relationships
- Executive Search Firm
HR Generalist
Qualtrics
Dublin, IRE
12.2021 - 02.2024
- Company Overview: SaaS
- Onboarding Process Optimization: Supported the redesign of the EMEA onboarding experience, creating a streamlined process with centralized documentation and automated notifications, resulting in improved compliance rates and enhanced new hire satisfaction
- Project Management: Led the cross-functional team responsible for building the Global Employee Support Portal, ensuring timely implementation despite technical challenges and successfully incorporating feedback from international teams
- Employee Relations: Supported the ER function by assisting with investigations and ensuring fair processes
- Restructuring & Layoffs: Played a key role in supporting international layoffs during a company restructuring, ensuring legal compliance, clear communication, and compassionate handling across 13 regions
- SaaS
HR Administrator
DPS Group Global / Arcadis
Dublin, IRE
08.2021 - 12.2021
- Company Overview: Engineering & Project Management
- Program Coordination & Execution: Managed logistics and execution for learning and development initiatives, including the European Graduate Program and TY work experience schedule
- Cross-Functional Collaboration: Partnered with internal teams to organize events, ensuring smooth coordination and engagement
- Process Improvement & Documentation: Streamlined recruitment and onboarding workflows
- Data Accuracy & Compliance: Maintained HR records, ensuring compliance with data protection policies and operational efficiency
- Employer Branding & Engagement: Led CSR initiatives, including the Autism Assistance Dogs Ireland Challenge, boosting brand visibility and employee participation
- Engineering & Project Management
Education
Master of Science - Human Resource Management
Dublin City University
Dublin01.2021
Bachelor of Sciences - International Business & Management
Maynooth University
Kildare01.2020
International Exchange -
University of Miami
USA01.2018
Skills
- Onboarding and Offboarding
- Employee Support Systems
- Compliance & Employment Law
- Data Analysis & Reporting
- Project Management
- HR Administration
- HRIS
- Employee Relations
- Training and Development
- Performance Management
- Process Improvement
- Stakeholder Management
Certification
- People Analytics, LinkedIn Learning (LIL), 2022
- Managing Employee Problems, LIL, 2022
- Compensation and Benefits, LIL, 2022
- Running Company Onboarding, LIL, 2022
- Diversity, Inclusion and Belonging, LIL, 2022
- Employer Branding, LIL, 2022
References
Available upon request.
Software Proficiency
- Microsoft Office Suite
- Google Workspace
- HRIS software (e.g., SAP, Greenhouse)
- Encore
- Workday
Affiliations
- Pilates
- Boxing
- Walking
- Reading
Accomplishments
Education Accomplishments:
- Achieved First-Class Honours in Master’s in Human Resource Management.
- Awarded Best Dissertation in Master’s cohort (2025).
- Selected as University Representative for Maynooth University at the University of Miami for a year.
- Promoted within Qualtrics, demonstrating strong performance and ability to take on greater responsibility.
Timeline
Executive Assistant / Operations Support
Platinum Pacific Partners
09.2024 - Current
HR Generalist
Qualtrics
12.2021 - 02.2024
HR Administrator
DPS Group Global / Arcadis
08.2021 - 12.2021
Master of Science - Human Resource Management
Dublin City University
Bachelor of Sciences - International Business & Management
Maynooth University
International Exchange -
University of Miami
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