Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Aoun Abbas Syed

Sydney,Australia

Summary

Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.

Overview

5
5
years of professional experience

Work History

Administrative Manager and Junior Accountant

The Accountax Pty Ltd
07.2023 - Current
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Developed comprehensive budgets for projects, managing financial resources for optimal results and cost savings.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Maximized client satisfaction by providing comprehensive tax return preparation services.
  • Ensured accuracy in tax returns by diligently reviewing and verifying financial documents.
  • Streamlined payroll processes by implementing efficient systems and reducing errors.
  • Improved employee satisfaction with timely and accurate payroll disbursements.

Intern

Macquire International
02.2023 - 06.2023
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.

Delivery rider

Uber Eats
03.2020 - Current
  • Completed deliveries on time by choosing the best and most efficient routes
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
  • Maintained accurate records of deliveries, including signatures, time stamps, and addresses, to ensure proper tracking and documentation.
  • Collaborated with team members to coordinate delivery schedules and meet daily targets efficiently.
  • Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.

CREW MEMBER

MCDONALD’S
08.2022 - 09.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Assistant manager

Breakers Snooker & Cafe
11.2020 - 10.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

CASHIER

Coffee Planet
04.2019 - 09.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Bachelors of Business Administration -

Macquarie University
02.2024

Cambridge International Advanced Levels -

Beaconhouse School System

Skills

  • Strategic planning
  • Operations management
  • Cash Register Operations
  • Customer Relations
  • Payment Processing
  • Customer Transactions
  • Inventory Stocking
  • Coin and Currency Counting
  • Recordkeeping and Reporting
  • Office Supervision
  • Policy and procedure modification
  • Performance Evaluations

Volunteer Experience

  • Member of the executive committee as a Director marketing of a Business Expo at college.
  • Elected as the Head-boy in high school and lead a student council.
  • Carried out multiple food drives and social work.
  • Cricket team captain in school for intra-regional tournaments.
  • National level Snooker player.

Timeline

Administrative Manager and Junior Accountant

The Accountax Pty Ltd
07.2023 - Current

Intern

Macquire International
02.2023 - 06.2023

CREW MEMBER

MCDONALD’S
08.2022 - 09.2023

Assistant manager

Breakers Snooker & Cafe
11.2020 - 10.2021

Delivery rider

Uber Eats
03.2020 - Current

CASHIER

Coffee Planet
04.2019 - 09.2019

Bachelors of Business Administration -

Macquarie University

Cambridge International Advanced Levels -

Beaconhouse School System

Similar Profiles

CREATE PROFILE
Aoun Abbas Syed