Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Apana Dahal

Monash,ACT

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offers excellent technical abilities and time management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Team Member

Woolworths Group
Mawson, ACT
03.2022 - Current
  • Operated cash registers to process payments for goods and services.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Assisted customers with locating merchandise within the store.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Assisted in selecting items according to customer preferences.
  • Processed refunds, returns and exchanges efficiently.

Childcare Educator

Communities at Work
Wanniassa , ACT
03.2022 - 05.2024
  • Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
  • Provided guidance and support when required for special needs children enrolled in program.
  • Supported parents by providing information about their child's growth, nutrition requirements.
  • Established good relationships with parents and guardians through regular communication via phone or emails.
  • Supported growth, development and integration of immigrant children and families.

Sales Supervisor/ Assitant Accountant

Bakers Delight
Monavale, NSW
04.2017 - 02.2022
  • Developed plans for increasing customer loyalty programs.
  • Maintained a clean work environment to promote safety standards.
  • Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
  • Collaborated with team members to develop creative solutions for challenges.
  • Resolved conflicts between customers and staff members in a professional manner.
  • Increased store sales by cross-selling complementary items.
  • Fostered a positive work environment, encouraging teamwork and employee engagement.
  • Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
  • Performed calculations to ensure accuracy of all salary payments.
  • Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns.
  • Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.

Education

Diploma Of Early Education -

Excelsia College
Macquarie Park, NSW
04-2022

Diploma of Accounting -

Kingston Institue
Bondi Junction, NSW
05-2019

Skills

  • Relationship building and management
  • Customer Relationship Building
  • Goal Setting and Achievement
  • Administrative Documentation
  • Time management abilities
  • Records Organization
  • Written Communication
  • Problem-solving abilities

Certification

  • CPR First Aid Certification

Languages

English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional

Timeline

Store Team Member

Woolworths Group
03.2022 - Current

Childcare Educator

Communities at Work
03.2022 - 05.2024

Sales Supervisor/ Assitant Accountant

Bakers Delight
04.2017 - 02.2022

Diploma Of Early Education -

Excelsia College

Diploma of Accounting -

Kingston Institue

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Apana Dahal