APARNA CHANDOLU

Enthusiastic Network Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Networking and Network Security Concepts and recently graduated in Cyber Security. Motivated to learn, grow and excel in IT industry.

JNCIS/FW - Juniper Networks Certified Internet Special

• Building DMZ GuestNet zones across US, EMEA and APAC Data centers and migrated 300+ corporate sites and 5300 Retail branches from legacy NAC based architecture for Guest Authentication to ISE based architecture. The project was highly recognized by the business.
• Identified and fixed an unusual interoperability issue between cisco terminal server 2509 and WLC 5508 causing WLC hung issue during code upgrade which has saved 70% of revenue for the LOB in terms of CST charges as remote recovery was impossible and on-site technician had to manually reboot the device.
• Remediated 700+ controllers in a short span of time to comply with base compliance as per organization standards.
• Highly appreciated for my adaptability and willingness to embrace new technology i.e. 802.11 and learn new things.
• I was designated as POC for handling critical accounts based out of Japan to work through various deployments and coordinate with engineering team to fix bugs in the production environments.
• I have created a huge knowledge base to accelerate the on-boarding of freshers and have successfully mentored them throughout their internship.
• I pride myself on the high-level problem-solving skills which helped me to grow quickly from a Tier 1 into Tier 2 and then as escalations engineer in 18 months.
• Received numerous CSAT surveys from customers across the world for efficient problem-solving skills and ownership and recognized thrice in R&R awards both from Juniper Networks and from Infosys.