Aparna Sindhu
Cobblebank,VIC
Summary
Detail-oriented receptionist with extensive experience in managing phone communications and scheduling appointments. Proven ability to enhance office efficiency through exceptional recordkeeping and time management skills, contributing to a seamless guest experience. Committed to fostering a well-organized work environment focused on client satisfaction while continuously pursuing professional development in audiometry. Known for strong communication and teamwork abilities, ensuring the delivery of quality service that aligns with company goals.
Overview
11
11
years of professional experience
Work History
Lead Infant Room Teacher
Little Kindy
Tamworth, NSW
07.2023 - 03.2024
- Maintained records of attendance, meals served, and medications administered.
- Collaborated with colleagues to plan special events such as field trips or holiday parties.
- Monitored health conditions of enrolled students, including allergies and immunisations.
- Established positive relationships with parents by providing them with updates about their children's development through verbal communication or written reports.
- Attended staff meetings to discuss best practices for working with infants and toddlers.
- Participated in parent-teacher conferences to discuss children's progress or challenges.
- Administered first aid and medication under health and safety regulations.
Receptionist Supervisor
Mobil
Tamworth, NSW
03.2021 - 05.2021
- Greeted customers, provided excellent customer service, and answered questions regarding services or products.
- Followed proper procedures for entering data into the computer system for sales transactions.
- Performed cashier duties such as taking payments for fuel purchases and managing the cash drawer.
- Communicated effectively with the management team regarding new promotions, or changes in store policies.
- Answered incoming calls from customers regarding product availability or pricing information.
Karate Instructor
kerala karate institution
Trivandrum, KERALA
01.2014 - 12.2019
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Demonstrated martial arts techniques while guiding students in refining their skills.
- Processed student payments efficiently.
- Facilitated the registration process for martial arts tournaments.
- Instructed on core principles of the discipline and key fighting strategies to students of all skill tiers.
- Performed data entry tasks into various computer systems accurately and promptly.
Receptionist Administrator
Cake world
Trivandrum, KERALA
04.2013 - 06.2014
- Welcomed guests and clients with warmth, ensuring service needs were met promptly.
- Coordinated vendor interactions for order placement and receipt.
- Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Processed incoming packages and mail efficiently.
- Monitored office inventory to maintain adequate supply levels, and ordered products.
- Performed office billing, collection, and reporting functions, generating annual reports.
Education
Diploma - Audiometry
TAFE NSW
NSWMaster of Arts - Psychology
IGNOU
Kerala, IndiaBachelor of Arts - English
Kerala University
Kerala, India08.2016
Skills
- Reception desk management
- Multitasking
- Friendly, positive attitude
- Client relationship management
- Effective communication
- Record keeping
- Collaboration skills
- Schedule management
- Document management
- Appointment scheduling
- Administrative support
- Verbal and written communication
- PC proficient
- Telephone skills
References
- Provided upon request.
Timeline
Lead Infant Room Teacher
Little Kindy
07.2023 - 03.2024
Receptionist Supervisor
Mobil
03.2021 - 05.2021
Karate Instructor
kerala karate institution
01.2014 - 12.2019
Receptionist Administrator
Cake world
04.2013 - 06.2014
Master of Arts - Psychology
IGNOU
Bachelor of Arts - English
Kerala University
Diploma - Audiometry
TAFE NSW
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