Aparna Selvaraju
Sydney,NSW
Summary
Dynamic Senior Associate at JP Morgan, adept in CCOR oversight and regulatory compliance. Spearheaded automation initiatives, achieving significant efficiency gains while enhancing team performance. Proven stakeholder management and project leadership skills, complemented by expertise in Alteryx and RPA, driving impactful process improvements across operations.
Overview
15
15
years of professional experience
Work History
Senior Associate
JP Morgan Administrative Services Australia LTD
Sydney, Australia
03.2025 - Current
- Played an active role in developing and implementing risk management and compliance frameworks, policies, and procedures.
- Provided independent review and challenge to the first line's risk management activities and decision-making.
- Reviewed and challenged RCSA outcomes, risk events, and control effectiveness to ensure accurate risk profiles.
- Monitored first line's adherence to risk frameworks, identified emerging risks, and reported to senior management and board on risk status.
- Conducted root cause analyses on control failures or process gaps and drive remediation plans with the first line.
- Ensured the organization complies with relevant laws, regulations and internal policies.
- Identified automation opportunities and drove continuous improvement initiatives in M&T practices.
- Improved oversight efficiency via automation of activities within CCOR.
- Monitored mandatory training hours for authorized representatives and coordinated compliance training to address gaps.
- Delivered onboarding sessions for new hires covering CCOR's role, conduct expectations, and compliance obligations.
- Developed and delivered tailored training on breach assessments and key regulatory topics, including the ASIC Corporations (Custody Standards for Providers of Custodial and Depository Services) Instrument 2024/17.
- Understood notification obligations for various regulators, including ASX settlement rules.
- Conducted breach assessments to identify and report reportable breaches to regulators in Australia and New Zealand.
Associate
JP Morgan Services India PVT LTD
Bangalore, India
02.2022 - 07.2023
- Self-developed proficiency in Alteryx, UI Path, Python, Tableau and Signavio and independently developed multiple tactical automation solutions, to deliver efficiency of 5 FTE saves and eliminate manual touch points.
- Identified manual bespoke activities and eliminated them to deliver efficiency saves of another 2 FTE.
- Conducted business analysis of Depositary functions focused on reconciliations to identify automation opportunities and reengineereded operations.
- Developed vision and implemented strategic changes to reengineer processes, reducing operational risk and enhancing team efficiencies to support business requirements.
- Created BPMN flow diagram for various business processes using Signavio.
- Demonstrated technical knowledge in using Jira for bug tracking, issue tracking, and project management.
- Collaborated with project teams to align on project goals and timelines. to ensure deadlines for Projects.
- Scrum process used through an emergency change management process in Jira to track, fix and address unexpected project issues.
- Used Agile Tool to record all assignments, hand-offs, and story progress for agile sprint management.
- Functioned as the primary liaison between the business, operations, and technical groups throughout the project cycle.
- Work with Senior leaders on SOP updates due to enhancements.
- Support User Acceptance Testing strategies and execution plans.
- Prepare and review business and function documentation and test plans.
- Presented use case on Alteryx at organizational level to raise awareness of the tool among operations team.
Team Leader
JP Morgan Services India PVT LTD
Bangalore, India
09.2019 - 01.2022
- Managed team delivering depository services across 13 EMEA locations, executed core monitoring activities for oversight programs as Trustee/Depositary.
- Executed independent validation and reconciliation of NAV components by leveraging investment manager, custody, fund accounting, prime broker, and additional counterparty information to meet regulatory obligations as a trustee/depositary.
- Managed daily operations and automation tasks concurrently to enhance operational efficiency.
- Collaborated with team to meet stringent deadlines across various projects.; intra-day, end of day, weekly, monthly as determined by the function and the SLA in place with each individual European location.
- Contributed to creation and maintenance of procedures, process improvements, KPIs, guidebooks, and SOP updates.
- Key contributor in internal and External Audit, providing process walkthrough to the auditors and supporting them with samples for the audit.
- Have extensive knowledge on Bloomberg, a third-party source for verification of data.
Operation Analyst
JP Morgan Services India PVT LTD
Bangalore, India
02.2016 - 10.2017
- Facilitated migration of depositary NAV functions and cash reconciliation process from UK to India, ensuring continuity of operations.
- Coordinated successful offshore migration of key depositary support functions, enhancing service delivery.
- Established competency in new processes, enabling rapid scaling across offshore team.
Freelancer Trainer
Bangalore, India
08.2013 - 01.2016
- Trained working professionals and students in C, C++, Java, J2EE, SQL, and VB.NET at multiple institutes, such as NIIT, IIHT, and Data Pro.
Software Engineer
Inxs Technologies (Now Market Simplified)
Chennai, India
06.2011 - 11.2011
- Developed parsers and validators to ensure accuracy of each field in protocols.
- Documented fifty protocols, outlining individual request and response structures for clarity and consistency.
Intern/Project Trainee
Reckitt Benckiser India Pvt LTD
Gurgaon, India
11.2010 - 04.2011
- Developed VBScript to automate rejection of database rows based on conditions, significantly reducing processing time and eliminating manual error risk.
- Designed and executed standardized reporting process, enhancing clarity and consistency in reporting activities.
- Created and maintained process documentation for application management activities. for application management related activities.
- Creation and maintenance of process performance reports and dashboards.
- Communicating with customers and process leads to understand their requirements and address their queries.
- Analyzed and benchmarked existing application management processes to identify improvement opportunities.
Education
M.sc - Software Engineering
Coimbatore Institute of Technology
Coimbatore, India01.2011
Board of Higher Secondary Education - Class XII
PSGRK Higher Secondary School
Coimbatore, India01.2006
Secondary School Examination - Class X
CSI Jessie Moses Matriculation School
Chennai, India01.2004
Skills
- CCOR Oversight
- Regulatory Oversight
- Depositary Services Project Management
- RPA
- Alteryx Core Certified
- UI Path
- Tableau
- Jira
- Signavio
- Team Management
- Stake Holder Management
- System testing
- Domestic and Overseas Migration
- Reconciliations
- Product & Process Knowledge
Languages
- Tamil
- French
- English
Personal Information
Date of Birth: 06/02/89
Awards
- Received several awards recognizing consistent performance and innovative thinking.
- Received the Women on Spotlight award, a recognition platform which awards individuals for exemplifying goals, values and mission of the organization.
- Received star of the month award multiple times for consistent performance.
- Received Efficiency Award for tactical automations resulting in reduction in turnaround time and overall efficiency of 3 FTE save for the process.
- Black Belt certified (internal certification in JP Morgan) on Alteryx automation tool.
- Completed Alteryx core certification from the Vendor.
- Got promoted from Team Lead to process Manager within a short span of 2 years.
References
Available upon request
Timeline
Senior Associate
JP Morgan Administrative Services Australia LTD
03.2025 - Current
Associate
JP Morgan Services India PVT LTD
02.2022 - 07.2023
Team Leader
JP Morgan Services India PVT LTD
09.2019 - 01.2022
Operation Analyst
JP Morgan Services India PVT LTD
02.2016 - 10.2017
Freelancer Trainer
08.2013 - 01.2016
Software Engineer
Inxs Technologies (Now Market Simplified)
06.2011 - 11.2011
Intern/Project Trainee
Reckitt Benckiser India Pvt LTD
11.2010 - 04.2011
M.sc - Software Engineering
Coimbatore Institute of Technology
Board of Higher Secondary Education - Class XII
PSGRK Higher Secondary School
Secondary School Examination - Class X
CSI Jessie Moses Matriculation School