Hi, I’m
Apaula (Ulla) Pule Maufoe
Mount Druitt,NSW
Summary
Driven by results, I excelled at Snack Brands, enhancing operational success through effective inventory management and team collaboration. Demonstrating adaptability and a keen eye for quality control, I consistently met productivity targets, contributing to increased customer satisfaction. My blend of excellent communication and problem-solving skills propelled team performance and fostered strong customer relationships.
Overview
31
years of professional experience
Work History
Snack Brands
Pick and Pack
05.2021 - 08.2023
Job overview
- Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.
- Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
- Met or exceeded daily productivity targets consistently, contributing to the overall success of the company.
- Utilized warehouse management systems effectively for accurate tracking of inventory levels and product locations.
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Aided in training new Pick Associates on proper procedures, improving team performance and cohesion.
- Increased customer satisfaction by ensuring all picked items were accurate, well-packaged, and undamaged before shipping.
- Worked closely with receiving teams to ensure incoming shipments were processed accurately into inventory systems for efficient retrieval later on.
Hot Springs Warehouse
Returns Processor
06.2019 - 12.2021
Lotto Samoa Limited
Computer Sales Opeeator
06.1992 - 05.2021
Lotto Samoa Limited
Sales Operator up to Supervisor
06.1992 - 05.2021
Job overview
- Managed a portfolio of key accounts, maintaining strong relationships that led to increased revenue over time.
- Collaborated closely with other departments, such as marketing or logistics, to ensure seamless delivery of goods and services while also maintaining a positive company image.
- Delivered engaging product presentations that successfully closed deals and increased sales volume.
- Launched incentive programs targeted at existing customers which resulted in higher retention rates while also attracting new clientele.
- Collaborated with team members to develop innovative marketing strategies, driving brand awareness and customer engagement.
- Increased sales revenue by developing strategic plans and implementing effective sales techniques.
- Participated in industry events and networking opportunities to expand professional network and generate leads for potential clients.
- Coordinated with cross-functional teams to ensure timely delivery of products or services, enhancing customer satisfaction levels.
- Provided exceptional after-sales support, fostering long-term customer loyalty and repeat business.
Southern Cross Care
Caregiver
09.2018 - 09.2018
Criterion Manufacturing
Leading Hand
11.2002 - 09.2005
Education
ARC Training
Certificate III from Individual Support Home & Community
05.2018
Skills
- Warehouse Safety
- Shipping and receiving
- Product Packaging
- Quality Control
- Product Inspections
- Teamwork and Collaboration
- Shipment Preparation
- Quick Learner
- Customer Service
- Problem-Solving
- Time Management
- Dependable and reliable
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Motivated Team Player
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Customer Relationships
- Adaptability and Flexibility
- Decision-Making
- Cleaning procedures
- Relationship Building
- Safety Procedures
- Product picking
- Packing and shipping
- Product Labeling
- Team building
- Work Area Maintenance
- Cash Register Operations
- Self Motivation
- Exceptional time management skills
- Interpersonal Skills
Timeline
Pick and Pack
Snack Brands
05.2021 - 08.2023
Returns Processor
Hot Springs Warehouse
06.2019 - 12.2021
Caregiver
Southern Cross Care
09.2018 - 09.2018
Leading Hand
Criterion Manufacturing
11.2002 - 09.2005
Computer Sales Opeeator
Lotto Samoa Limited
06.1992 - 05.2021
Sales Operator up to Supervisor
Lotto Samoa Limited
06.1992 - 05.2021
ARC Training
Certificate III from Individual Support Home & Community
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