Apexa Parekh
83 Marylyn Place, Cranbourne ,Victoria
Summary
I seek to apply my knowledge in highly challenging and continuously growing company that can provide me vast opportunities to grow intellectually, technically and professionally.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Claim Consultant
TSA Group
09.2022
- Working as claim consultant at TSA Group Sep 2022
- Handling property and motor claim
- After lodge claim, we will take further steps to settle the claim
- We take different steps like service request for different repairs
- Arrange hire cars and towing for damaged cars
- Do cs when required in a situation
- Handling total loss claim and settlements
- Also handling motorbike, vvc claims, theft, fire, and malicious damage.
Admin
Easy Life Home Care
03.2022 - 08.2022
- Working as Admin at Easy Life Home Care Mar 2022 - Aug 2022
- The Admin worker is responsible to create, edit and maintain files/documents of the client
- Responsible for documenting all the time sheets of the employees submitted
- Assisting in pay run
- Organizing and implementing administrative system records software
- Handling staff inquiries regarding shifts, cancellation of shifts
- Handling client requests regarding shifts and service provided
- Assist in recruiting staff and delivering orientation and training to selected candidates
- Customer service through phone and via email
- Data entry in Microsoft Word and Excel
- Staff recruitment.
PCA
Trinity
11.2021 - 03.2022
- Working as PCA at Trinity from Nov 2021 - Mar 2022
- We are doing work on Lee care software
- Also, we are doing paperwork about residents.
Management Representative
Sahaj Diamtech Pvt .Ltd
07.2007 - 07.2008
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Served customers in a friendly, efficient manner following outlined steps of service
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Handling ISO, recruitment, Management of company like administration, product purchase and dispatch procedure
- Used Microsoft Word and other software tools to create documents and other communications
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Management Representative
Lexus Softmac
12.2006 - 07.2007
- Served customers in a friendly, efficient manner following outlined steps of service
- Demonstrated respect, friendliness and willingness to help wherever needed
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Handling ISO, recruitment, Management of company like administration, housekeeping, product purchase and dispatch procedure
- Used Microsoft Word and other software tools to create documents and other communications
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
It covers role of receptionist, MS word, Ms excel, time management, organize schedule, customer service skills -
Certificate in reception and office support
Individual Support Certificate III : Agedcare -
Victoria University
03.2021
Master Of Computer Applications : Computer Engineering Technology -
Gujarat University
08.2007
Bachelor Of Computer Applications : Computer Engineering Technology -
South Gujarat University
08.2003
Skills
- Interview techniques
- Good telephone etiquette
- Computer proficiency
- Customer service
- Microsoft Office
- MS Office
- First Aid/CPR
- Responsible
- Conflict resolution
- Supervision
Certification
Total loss training certificate,age care certificate.
Timeline
Claim Consultant
TSA Group
09.2022
Admin
Easy Life Home Care
03.2022 - 08.2022
PCA
Trinity
11.2021 - 03.2022
Management Representative
Sahaj Diamtech Pvt .Ltd
07.2007 - 07.2008
Management Representative
Lexus Softmac
12.2006 - 07.2007
It covers role of receptionist, MS word, Ms excel, time management, organize schedule, customer service skills -
Certificate in reception and office support
Individual Support Certificate III : Agedcare -
Victoria University
Master Of Computer Applications : Computer Engineering Technology -
Gujarat University
Bachelor Of Computer Applications : Computer Engineering Technology -
South Gujarat University
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