Aphrodite Vetsikas

· Conducting open homes and Ingoing inspections

· Application processing and tenant placement

· 50+ cold calling weekly for new business and tenant feedback on inspections

· Updating advertisements on REA & Domain

· Handling all phone leasing enquiries and online

· Managing all things to do with leasing on my own with a portfolio of 450 properties.

· Experience in lodgment of bond, adding tenants into Property Tree, allocating deposit, creating ingoing inspections reports, creating lease packs

· Drawing up lease agreements and signing tenants

· Managing staff and providing training

· Performed waitering duties with diligence and efficiency

· Became skilled in communicating effectively with customers from diverse socio- economic and cultural back round

· Offered customer service and cashiered in a prompt, detail-oriented environment

· Diary, email and appointment management

· Completed weekly team reporting to highlight progress and drive further sales

· Reached and exceeded targets in gaining new business to increase profit

· First point of contact to new landlords ensuring their experience with crown was smooth

· Conducted meetings with new landlords and building relationships to discuss all information regarding the current market, rental appraisals and other necessary updates

· Networking with clients at launch of settlement/Leasing of building events

· Liaising with the marketing team in creating brochures for the leasing team

· Communicated and assisted with the sales and settlements team throughout the settlement process

· Working between the settlement and property management teams to support key hand overs to new landlords during the settlement period

· Provided all necessary supports and ADHOC tasks to the Property Management team

· Conducted thorough and rigorous application checks

· Provided exceptional customer service to all stakeholders

· Liaised with tradesmen regarding maintenance requests

· Conducted ongoing inspections

· Greeted clients in a professional and welcoming manner

· Liaised with sales staff to prepare sales contracts and other correspondence

· Worked with property management staff and prepared lease contracts, monthly rental statements, and set up online and office window advertisements

· Responsible for maintaining and updating the property data base system REST with property and client details

· Entrusted with highly confidential information

· Assisted sales and property management staff with online marketing and advertisements as well as sending out the updated weekly market listings to data base clients.

· Took part in the grand opening events for the restaurant

· Performed hostess duties with diligence and efficiency

· Handling telephone enquiries

· Organising events and functions of up to 200+ people

· Handling restaurant bookings

· Assisted in the co-ordination of events andfunctions

· Assisted wait staff with floor duties

· Trained new staff for the role of hostess