Summary
Overview
Work History
Education
Skills
Timeline
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Apinya Kaewta

Summary

Dedicated housekeeper with proven expertise at Pullman Hotel, enhancing guest satisfaction through meticulous cleaning and efficient teamwork. Skilled in health and safety compliance, I implemented eco-friendly practices that reduced chemical use. Recognized for improving room readiness and maintaining high cleanliness standards, fostering a welcoming environment for all guests.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

7
7
years of professional experience

Work History

Housekeeper

Pullman Hotel
07.2023 - 06.2025
  • Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and presentation.
  • Assisted in laundry operations, handling linens and towels efficiently to support hotel services.
  • Conducted routine inspections to identify maintenance needs and reported issues promptly to management.
  • Collaborated with team members to streamline cleaning processes, improving overall efficiency in service delivery.
  • Utilized specialized cleaning equipment and eco-friendly products to enhance guest experience and safety.
  • Responded swiftly to guest requests for additional amenities or services, fostering positive customer relationships.
  • Trained new staff on cleaning protocols and safety procedures, promoting adherence to hotel standards.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Housekeeper

Select Inn
03.2023 - 06.2023
  • Executed deep-cleaning tasks during off-peak periods, ensuring all areas met established cleanliness benchmarks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Dusted picture frames and wall hangings with cloth.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Housekeeper

Anchorage
05.2018 - 02.2023
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Operated electronic backpack vacuums and floor sweepers.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.

Education

High School Diploma -

The Aksorn
Chon Buri Thailand
11-1995

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Bed making proficiency
  • Health and safety compliance
  • Excellent oral and written communication
  • Customer service-focused
  • Interior and exterior cleaning
  • Waste disposal
  • Vacuuming

Timeline

Housekeeper

Pullman Hotel
07.2023 - 06.2025

Housekeeper

Select Inn
03.2023 - 06.2023

Housekeeper

Anchorage
05.2018 - 02.2023

High School Diploma -

The Aksorn

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Apinya Kaewta