During my Certificate III in Individual Support studies, I gained 120 hours of experience at Beresford Hall in Rose Bay. Responsibilities included using lifters for resident transfers, assisting with showers and dressing, feeding residents, and making beds. Additionally, I handled toileting duties.
- Customer service skills, focused on meeting and exceeding customer expectations to ensure satisfaction
- Time management skills, ensuring efficient task prioritization and completion within deadlines
- Quick adaptability to changing environments and requirements
- Fast learner