Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
APINYA THOMPSON

APINYA THOMPSON

Emu Plains,NSW

Summary

Skillful Catering Server with background managing high volumes of guest needs in fast-paced environments.


Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.


Motivated waitstaff member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.


Dependable staff member successfully providing fast, high-quality customer service to guests in restaurant settings.


Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

Catering Server

Catering Industries
07.2023 - Current
  • Stored clean chafing dishes, tableware and platters after catering events to safeguard items and maintain consistent inventory.
  • Maintained flexible work schedule to meet event needs.
  • Upheld the company''s reputation for excellence by adhering to established service standards while continually seeking opportunities for improvement in personal performance.

Housekeeping Room Attendant

Ingenia Holiday Parks
01.2022 - Current
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Returned emptied garbage receptacles to proper locations.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Responded to requests from patrons for linens and toiletries.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Senior Wait Staff Member

Blaxland Thai
03.2019 - Current
  • Contributed to a positive workplace atmosphere through teamwork, collaboration, and a strong work ethic.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

Certificate III - Individual Support

First Base Training
Parramatta, NSW
03.2024

Skills

  • Professional and Courteous
  • Warm and Friendly
  • Food safety understanding
  • Equipment management
  • Food station setup
  • Exceptional customer service
  • Service Coordination
  • Conflict and Complaint Resolution
  • Stress Tolerance
  • Hospitality service expertise
  • Sanitation Standards
  • Food inspection
  • Food Safety Compliance
  • Cleaning and sanitizing
  • Food allergy understanding

Languages

Thai
Native or Bilingual

References

Ann Martin 

Area Manager Ingenia Holiday Park

0426440433


Aruna Chonkoontod

Nurse Southern Cross Care Penrith

0448610165


Nok

Manager Blaxland Thai

0435558995



Timeline

Catering Server

Catering Industries
07.2023 - Current

Housekeeping Room Attendant

Ingenia Holiday Parks
01.2022 - Current

Senior Wait Staff Member

Blaxland Thai
03.2019 - Current

Certificate III - Individual Support

First Base Training

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APINYA THOMPSON