Apoorva Verma
Melbourne,Australia
Summary
Program Support and Governance Officer leveraging extensive experience in program coordination and executive reporting in complex government environments. Drove a 25% improvement in reporting efficiency and ensured compliance for ICT programs exceeding $50 million through strategic stakeholder engagement and meticulous governance oversight.
Overview
6
6
years of professional experience
Work History
Billing & Reporting Officer (Finance Operations)
Department of Health & Wellbeing
, Australia
01.2023 - Current
- Coordinated program governance and operational support across multiple enterprise ICT programs with a combined portfolio exceeding $50 million.
- Led governance activities for 15+ project teams, including program planning, milestone tracking, action registers and reporting to support successful delivery.
- Managed procurement administration, purchase orders, invoices, accruals, and budget reconciliations for 20+ concurrent projects, ensuring financial accuracy and compliance.
- Prepared executive briefs, financial reports, briefing papers, dashboards and committee documentation for senior leadership.
- Maintained governance frameworks, SharePoint records and audit documentation, ensuring compliance with departmental policies and regulatory requirements.
- Built relationships with project managers, vendors, and internal stakeholders to resolve complex operational issues, facilitating informed decision-making.
- Identified opportunities to enhance reporting processes, improving data accuracy and governance outcomes.
- Supported internal and external audit activities by maintaining compliant records and governance evidence.
Program Leader (Casual)
Australian Kookaburra Kids Foundation
03.2024 - Current
- Coordinated delivery of community programs across South Australia, overseeing logistics, schedules, and stakeholder communications to enhance program effectiveness.
- Liaised with clinicians, families, and volunteers to ensure alignment and support for program outcomes.
- Fostered collaborative relationships, emphasizing commitment to child safety and quality service delivery.
- Prepared participant records, compliance documentation and post-program reporting.
Finance Project Officer
TAFE SA
Adelaide, Australia
03.2022 - 01.2023
- Facilitated project planning, governance reporting, and expenditure analysis for multiple initiatives to ensure alignment with strategic objectives.
- Developed executive meeting papers, reports, and project documentation for managers and stakeholders to enhance decision-making processes.
- Improved reporting efficiency by 25% through process automation and documentation improvements.
- Coordinated procurement activities and ensured accurate project records to uphold governance compliance.
Business Support Officer
UniFresh Pty Ltd
Adelaide, Australia
01.2021 - 03.2022
- Prepared weekly debtor and cash flow reports for the CEO, supporting business decisions and debt recovery strategies.
- Managed end-to-end Accounts Payable and Accounts Receivable, invoicing, payroll administration and month-end reconciliations.
- Provided comprehensive administrative and operational support for food manufacturing business, facilitating efficient day-to-day operations.
- Streamlined administrative processes and enhanced record management, contributing to improved operational efficiency.
- Coordinated procurement for office and factory, managing orders for consumables, equipment, and operational supplies while fostering supplier relationships.
- Coordinated logistics with suppliers, freight providers and customers to ensure timely delivery of goods.
- Responded to customer, supplier and internal stakeholder enquiries, resolving issues professionally and efficiently.
- Maintained business records, employee documentation and operational files, ensuring compliance and accuracy.
- Woodville, Adelaide
Education
MBA - Business Administration
Deakin University
Deakin University, Burwood Campus01-2020
Skills
- Program Governance
- Program Coordination
- Project Management Support
- Governance Frameworks
- Stakeholder Engagement
- Executive reporting
- Financial Reporting
- Budget Monitoring
- Risk & Compliance
- Contract procurement
- Committee coordination
- Documentation Management
- Continuous Improvement
- Project Tracking
- Operational Support
- Data Analysis
- Financial Systems
- Enterprise Resource Planning
- SharePoint
- Advanced Excel
- Power BI
- Procurement Software
- Microsoft Office Suite
Program Portfolio Experience
- Electronic Medical Record (EMR) Program
- Unified Communications Program
- Windows 11 Upgrade Program
- End User Computing (EUC) Refresh
Core Capabilities
- Program Governance
- Program Coordination
- Project Management Support
- Executive Briefs & Reporting
- Governance Frameworks
- Stakeholder Engagement
- Risk & Compliance
- Committee Support
- Procurement & Contract Administration
- Budget Monitoring
- Continuous Improvement
- SharePoint & Documentation Management
Personal Information
- Relocating to Melbourne
- Australian Citizen
Timeline
Program Leader (Casual)
Australian Kookaburra Kids Foundation
03.2024 - Current
Billing & Reporting Officer (Finance Operations)
Department of Health & Wellbeing
01.2023 - Current
Finance Project Officer
TAFE SA
03.2022 - 01.2023
Business Support Officer
UniFresh Pty Ltd
01.2021 - 03.2022
MBA - Business Administration
Deakin University