APPLE MENDOZA
BLACKTOWN
Summary
Experienced in kitchen operations, managing staff, and keeping things safe and clean. Good at organizing the team to keep everything running smoothly and making sure meals are top quality every time.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Kitchen Manager
The Marsden Brewhouse
10.2023 - Current
- Able to work efficiently on grill, pass, fryer, pizza and larder.
- Reporting to Sous Chef and Head Chef for inventories, cleanliness and food quality
- Good communication with the chefs during busy shift to deliver fast and quality food.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Assisting the head chef with the new menu by efficient preparation and improve timing.
- Good communication with front staff to understand dietary requirements, ensuring the delivery of quality, accurate meals according to customer needs.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversees the kitchen operations with regard to controlling and directing the food preparation process.
CHEF
BURGER POINT
03.2021 - 08.2023
- Maintained well-organized mise en place to keep work consistent.
- Fryer, Flat grill and line cook
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Checking and ordering inventory
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Line Cook
The Meat&WineCo
11.2020 - 03.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Plated and presented all dishes to match established restaurant standards.
- Checked food temperature regularly to verify proper cooking and safety.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Kitchen Assistant
JOHNY BIRD
07.2020 - 11.2020
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Provided backup support to other staff members during busy periods or staff shortages.
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
- Plated and presented food following chef requirements.
Shop Assistant
TOPFRUIT Market
10.2019 - 07.2020
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
Kitchen Assistant
TOPFRUIT Warehouse/ TOPJUICE SHOP
04.2019 - 08.2019
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Provided backup support to other staff members during busy periods or staff shortages.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Learned other teammates' work tasks to train as backup.
Assistant Manager
Galen’s Grill Restaurant
01.2018 - 01.2019
- Cashier – taking orders
- Maintainig food quality by following recipes
- Maintain to be calm during busy period
- Training new employees the food safety and kitchen hazzard.
- Preparing all ingredients need before cooking
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Shop Assistant
FoCo & Tiffany Coffee Shop
01.2017 - 12.2017
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- All rounder such as cashier, cooking and barista
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
Education
Advanced Diploma of Hospitality Management -
APEX Institute of Education
02-2023
Certificate IV in Commercial Cookery -
Western Sydney College
02.2022
Diploma of Hospitality Management -
Australian Pacific College
06.2020
Bachelors of Science - Tourism Management
Holy Angel University
11.2016
Skills
- Ability to multitask
- Customer service
- Fast learner
- Teamwork
- Positive Mindset
- Highly reliable
- Time management
- Effective Communication
Certification
- Amadeus Certification Exam
- RSA Certificate
Timeline
Assistant Kitchen Manager
The Marsden Brewhouse
10.2023 - Current
CHEF
BURGER POINT
03.2021 - 08.2023
Line Cook
The Meat&WineCo
11.2020 - 03.2021
Kitchen Assistant
JOHNY BIRD
07.2020 - 11.2020
Shop Assistant
TOPFRUIT Market
10.2019 - 07.2020
Kitchen Assistant
TOPFRUIT Warehouse/ TOPJUICE SHOP
04.2019 - 08.2019
Assistant Manager
Galen’s Grill Restaurant
01.2018 - 01.2019
Shop Assistant
FoCo & Tiffany Coffee Shop
01.2017 - 12.2017
Diploma of Hospitality Management -
Australian Pacific College
Advanced Diploma of Hospitality Management -
APEX Institute of Education
Certificate IV in Commercial Cookery -
Western Sydney College
Bachelors of Science - Tourism Management
Holy Angel University
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