Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

April Bosworth

St.Marys ,TAS

Summary

performance-based culture centered on building and deepening customer relationships. Engages customers with strategic approaches and builds trust and loyalty to drive sales and territory growth. Knowledgeable about financial, operational and sales leadership.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front of House Employee

The Hub Seaside
06.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Territory Manager

Ecolab
02.2022 - 11.2022
  • Analyzed territory to identify and negotiate contracts with new retail customer opportunities.
  • Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
  • Stayed current on competitor sales, prices and products.
  • Created sales opportunities through cold-calling and other promotional activities.
  • Developed and coordinated group training classes in alignment with company sales objectives.
  • Developed sales plans designed to achieve revenue targets and business objectives.
  • Worked closely with existing accounts to grow market share.
  • Developed solid connections with customers to promote products.
  • Consulted with customers to gain feedback and improve deliveries.
  • Conducted cold calls to offer services to potential customers.

Assistant Manager

Black Buffalo Hotel
02.2021 - 02.2022
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored security and handled incidents calmly.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Assistant Venue Manager

Granada Tavern
10.2020 - 01.2021
  • Supervised events from start to finish using effective crowd control methods.
  • Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.

Volunteer Ambulance Officer

Ambulance Tasmania
09.2019 - 01.2021
  • Providing Fist aid
  • Trained is deescalating techniques
  • Working in high pressure situations
  • Working within a team environment

Guest Experience Officer

Freycinet Lodge
10.2019 - 02.2020
  • Admin
  • Stock take
  • Quality control
  • Processing invoices
  • Communicate between Travel agents/ Guests

SES Volunteer Officer

S.E.S Tasmania
08.2016 - 01.2020
  • Responding to bushfires, Car accidents, state of emergency ( COVID-19 response )
  • Maintain first response equipment
  • Performing MAIB claims
  • Co-working with other government agencies
  • Participated in search and rescue operations

Senior Bartender

Bayside Inn
07.2016 - 10.2018
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Education

High School Diploma -

St.Marys District High School

Skills

  • Staff supervision
  • Crowd control
  • Writing and verbal communication
  • Staff Management
  • Sales and marketing
  • Cost Control
  • Operations management

Accomplishments

Awarded 2019 young Australian of the year ( BreakO’day region)

Certification

  • Unrestricted car License - 2019
  • Young Australian citizen of the year -2019
  • Maintain safety at an incident scene - 2018
  • Participate in a rescue operation - 2018
  • Prepare and maintain first response equipment - 2018
  • Responsible service of alcohol -2018
  • Responsible service of gaming - 2018
  • Senior Gaming license, Tasmanian Liquor and gaming commission -2018
  • Senior Keno operator License - 2018
  • Safe operation of a chainsaw certificate - 2017
  • Careflight Trauma care workshop - 2017
  • Certificate II in retail management - 2014

Timeline

Front of House Employee

The Hub Seaside
06.2024 - Current

Territory Manager

Ecolab
02.2022 - 11.2022

Assistant Manager

Black Buffalo Hotel
02.2021 - 02.2022

Assistant Venue Manager

Granada Tavern
10.2020 - 01.2021

Guest Experience Officer

Freycinet Lodge
10.2019 - 02.2020

Volunteer Ambulance Officer

Ambulance Tasmania
09.2019 - 01.2021

SES Volunteer Officer

S.E.S Tasmania
08.2016 - 01.2020

Senior Bartender

Bayside Inn
07.2016 - 10.2018

High School Diploma -

St.Marys District High School

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April Bosworth