April Carr
Hervey Bay,QLD
Summary
Hardworking Shift Supervisor with a proven track record at the Geelong RSL, excelling in staff morale and customer-oriented services. Expert in workplace safety and problem-solving, ensuring smooth operations and exceptional customer experiences. Demonstrated ability to train employees effectively, enhancing team performance and operational efficiency.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Geelong RSL
10.2018 - 08.2024
- Performed cash handling duties, provided change and balanced money at end of shift.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Facilitated Bingo, Raffles and Functions.
Gaming Attendant
Leopold Sportsmans Club
01.2016 - 02.2020
- Performed cash handling duties, provided change and balanced money at end of shift.
- Reported concerns, broken machines, and out-of-order games to on-call technicians.
- Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Facilitated functions and daily bistro sessions.
Education
Victorian RSA -
VGCCC
Victorian RSG -
VGCCC
Diploma in Nail And Beauty Technology -
Educare
New ZealandReferences
Ricky Cole
Manager@geelongrsl.com.au
0400 020 793
Timeline
Shift Supervisor
Geelong RSL
10.2018 - 08.2024
Gaming Attendant
Leopold Sportsmans Club
01.2016 - 02.2020
Victorian RSA -
VGCCC
Victorian RSG -
VGCCC
Diploma in Nail And Beauty Technology -
Educare
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