Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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April Gaoa

Tarneit,VIC

Summary

Self-motivated and dynamic warehouse associate with 4+ years of experience looking for a change in career paths in the Administration, Data Entry and Customer Service industry(s). Eager to utilise skills as a previous customer service team leader (2 years of experience) to deliver amazing service with dedication to hard work and consistent positive energy. Personally enjoys a challenge and consistently looks for ways to improve workplace culture and operations. Meticulous eye for detail with a willingness to learn more about the company.

Overview

7
7
years of professional experience

Work History

Warehouse Employee

Toll Kmart
04.2019 - Current
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Using a pallet mover or 'tugger' to physically move stock to allocated areas in a safe and timely manner.
  • Using 1WMS (computer system) and/or RF scanner to identify issues with stock and actively fixing these issues to minimise errors and increase smooth workflow within the warehouse.
  • Cleaned and maintained warehouse in compliance with OHS safety standards.

Warehouse Laborer

TT Logistics The Reject Shop DC
07.2018 - 03.2019
  • Used manual pallet jacks to relocate products.
  • Checked packages and merchandise for damage and notified vendors.
  • Helped train new employees in safe practices and warehouse procedures.
  • Strapped items down over protective wrap to secure throughout transportation.
  • Consistently lifted materials weighing as much as 15kg.

Warehouse Associate

Kathmandu DC
03.2018 - 06.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Performed inventory control, such as counting, and stocking merchandise.

Team Leader

Hungry Jacks
07.2016 - 02.2018
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member understand expected behaviour and standards.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

Education

High School Diploma -

The Grange P-12 College
Hoppers Crossing, VIC
12.2015

Skills

  • Inventory Recordkeeping
  • Organised Paperwork
  • Active Listening
  • Critical Thinking
  • Strategic Planning
  • Attention to Detail
  • Compliance with OHS Standards
  • Experienced Machine Operator (Tugger)
  • Cultural Awareness
  • Excellent Written and Oral Communication
  • Proficient in Microsoft Word, PowerPoint & Outlook

Additional Information

My References


AJ Iuta

Team leader at Toll Kmart DC

mobile: 0415431260


Tiana Daly-Faamausili

Team leader at Toll Kmart DC

mobile: 0426683465

Timeline

Warehouse Employee

Toll Kmart
04.2019 - Current

Warehouse Laborer

TT Logistics The Reject Shop DC
07.2018 - 03.2019

Warehouse Associate

Kathmandu DC
03.2018 - 06.2018

Team Leader

Hungry Jacks
07.2016 - 02.2018

High School Diploma -

The Grange P-12 College

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April Gaoa