Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Jones

Wynyard,TAS

Summary

Dynamic professional with extensive experience at Westpac, excelling in customer service and relationship building. Proven ability to manage staff and appointments effectively while maintaining confidentiality. Skilled in property management, overseeing 150+ properties, ensuring high standards of maintenance and administration. Committed to delivering exceptional results in diverse environments.

Overview

14
14
years of professional experience

Work History

Teller Banking Representative

Westpac
Burnie, TAS
11.2015 - Current
  • Enhanced operational efficiency by managing staff, appointments, and timeframes.
  • Delivered exceptional customer service to diverse clientele through effective communication.
  • Maintained confidentiality of sensitive information in all interactions.
  • Cultivated strong customer relationships via proactive engagement strategies.
  • Kept product knowledge current to provide accurate information to customers.
  • Executed filing and documentation processes ensuring audit compliance.
  • Fostered collaboration by actively engaging with diverse teams.
  • Ensured timely management of appointments, improving service delivery.

Property Manager

LJ Hooker
Burnie, TAS
03.2011 - 11.2015
  • Conducted property maintenance and quarterly inspections for over 150 properties.
  • Managed high-level administrative tasks to ensure operational efficiency.
  • Advertised properties and vetted tenancy applications for suitability.
  • Processed monthly account payments, ensuring timely disbursement.
  • Responded to on-call maintenance requests and tenant/landlord concerns promptly.

Education

Property Consultant & Sales Consultant License -

REIT
Burnie, TAS
11-2013

Completion of year 12 - Business Certificate I, II

Polytechnic/Academy
Burnie, TAS
11-2014

Completion of Year 11 - Business Certificate III

Polytechnic/Academy
Burnie, TAS
08-2013

Completion of Year 10 Certificate -

Marist Regional College
Burnie
11-2012

Skills

  • Staff management and scheduling
  • Customer service excellence
  • Diversity awareness
  • Confidential information handling
  • Relationship building and maintenance
  • Product knowledge updates
  • Information filing and auditing
  • Property maintenance oversight
  • Administrative proficiency
  • Property advertising and tenant vetting
  • Account payment processing
  • Emergency maintenance response

Timeline

Teller Banking Representative

Westpac
11.2015 - Current

Property Manager

LJ Hooker
03.2011 - 11.2015

Property Consultant & Sales Consultant License -

REIT

Completion of year 12 - Business Certificate I, II

Polytechnic/Academy

Completion of Year 11 - Business Certificate III

Polytechnic/Academy

Completion of Year 10 Certificate -

Marist Regional College
April Jones