Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Kuiper

Sydney,NSW

Summary

Hospitality and working as senior supervisor has provided the foundation work in communicating and fostering positive team relationships, enhancing confidence in leadership, goal achieving, problem solving and overall developing work ethics.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Supervisor

Bills Restaurant
08.2022 - Current


  • Supervised the team on night and day service. This includes: covering breaks on the floor and in the bar, handling problems and overall making sure the shift runs smoothly
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Trained staff and provided ongoing feedback and guidance for growth
  • Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
  • Providing diligent, attentive service to customers in multiple Bills locations around Sydney
  • Money handling involved with banking, end of day cash up summary and reporting

Wait Staff Member

The Beach Grill And Salt Bar
06.2021 - 04.2022
  • Serving and making customers food, coffees and alcoholic beverages
  • Involved in restocking and maintaining the cleanliness of the dining space
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated excellent multitasking abilities by serving large volume of customers simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.


Wait Staff Member

Light House Beach Cafe
01.2020 - 06.2021
  • Attentively serving customers during breakfast, lunch and dinner service
  • Working as barista and bar staff when needed
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Bachelor of Arts - Marketing And PR

University of Notre Dame Australia
Sydney, NSW
12.2027

High School Diploma -

Richmond Christian College
Ballina, NSW
12.2021

Skills

  • Innovation Skills
  • Staff Management
  • Training and mentoring
  • Decision-Making
  • Complex Problem-Solving
  • Teamwork and Collaboration

Certification

RSA- Responsible Service of Alcohol

Timeline

Senior Supervisor

Bills Restaurant
08.2022 - Current

Wait Staff Member

The Beach Grill And Salt Bar
06.2021 - 04.2022

Wait Staff Member

Light House Beach Cafe
01.2020 - 06.2021

Bachelor of Arts - Marketing And PR

University of Notre Dame Australia

High School Diploma -

Richmond Christian College

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April Kuiper