Summary
Overview
Work History
Education
Skills
References
Personal Information
Certification
Domains
Programming Language
Tools used
Timeline
Generic

April Maghirang

2 Waterlily Circuit Carseldine,QLD, Australia

Summary

Experienced Software Test Analyst committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Expert in designing test scenarios and authoring test-case reports for use by developers. Skilled in writing and using SQL database queries. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
2
2
Certification

Work History

Test Analyst

Catch Design Limited
08.2021 - 03.2024
  • Responsible for writing test script based on User story created in Asana tool
  • Engaged in developing Reward components using Swift language with the guidance of IOS engineer
  • Responsible for UAT and PVT for mobile apps (IOS and Android)
  • Performed web-based testing on the new website including cross browser testing
  • Responsible for creating defects using Asana board and defect tracking.

Burger King Website
08.2023 - 03.2024
  • Performed end to end testing for the new rewards as part of the project
  • Tested push notification for the new rewards
  • Responsible for cross browser testing including mobile web browser
  • Maintained test scripts for the new reward using Asana tool
  • Responsible for creating defects using Asana board and defect tracking.

ANC Deliver (Australian National Couriers)
06.2023 - 03.2024
  • Responsible for creating test plan including use case scenarios and acceptance criteria
  • Engaged in (project discovery, sprint planning, demo and daily stand-up meeting)
  • Analyze end to end test case scenarios for web application testing
  • Performed functional testing, performance and regression testing on different tool environments
  • Performed test on both front-end and back-end tool using Storyblok
  • Responsible for cross browser testing including mobile web browser
  • Responsible for creating defects using Asana board and defect tracking.

TSB Bank Website
02.2023 - 03.2024
  • Performed functional testing on the new website using staging and preprod environment
  • Responsible for creating test data and adding contents using Drupal (CMS)
  • Responsible for cross browser testing including mobile web browser
  • Engaged in (sprint planning, demo and daily stand-up meeting)
  • Responsible for creating defects using Asana board and defect tracking.

IOD (Institute of Directors - New Zealand)
12.2023 - 02.2024
  • Performed functional testing and regression testing on both front-end and CMS
  • Responsible for creating test data and adding contents using Silverstripe (CMS)
  • Responsible for creating defects using Asana board and defect tracking.

IAMMI App
05.2022 - 12.2023
  • Responsible for test execution on a newly built app
  • Engaged in Scrum activities (sprint planning, demo and daily stand-up meeting)
  • Performed UAT, beta testing and PVT testing
  • Manage defect triage to ensure resolution is completed on a timely basis.

NZOC Website and App
09.2023 - 11.2023
  • Performed regression testing for both Website and App
  • Responsible for creating defects using Asana board and defect tracking
  • Ensure amend ticket once update is available
  • Ensure tickets are closed when the bug is fixed.

Mercury App
08.2021 - 02.2023
  • Responsible for test planning, estimation, test case writing, system integration testing, performance testing, beta testing, PVT testing, API testing and defect management
  • Responsible for creating test data using SAP tool
  • Engaged in Scrum activities (sprint planning, retrospective, demo and daily stand-up meeting)
  • Responsible for creating loyalty rewards using Antavo tool
  • Check performance analytics of the app via Firebase tool
  • Performance testing on push notification via AWS
  • Managed defects using Jira and submitted daily test summary reports.

Test Analyst

2degrees Mobile Ltd, New Zealand
06.2017 - 08.2021

Project Hancock – Digital Sign up for Business and Pay Monthly Customers

  • Performed as a Lead and responsible for test activities (planning, estimation, execution, defect life cycle and reporting)
  • Responsible for defect management using JIRA
  • Planned and managed the testing effort for any given engagement
  • Worked with the developer for the update and fix resolution
  • Execution of automation script using Selenium and Jenkins tool for regression testing.

Test Lead

2degrees Mobile Ltd, New Zealand

Project Warehouse Release 3 Project Warehouse Release 4

  • Led the development and execution of test plans and test scripts
  • Analyzed and estimated the level of test efforts needed for sustainment and migration projects
  • Organized meeting with the Project Manager, Product Owners, BA and stakeholders in walkthroughs for the evaluation of the test plan
  • Designed and developed test scenarios and test cases
  • Performed manual test execution on both preprod and production environment
  • Performed testing on different platform such SCP, Mobile App, CCP, IVR, and SMS/USSD
  • Raised defects in Jira for the issues found
  • Created Test Summary Report for the released project


Mobile Application Tester

2degrees Mobile Ltd, New Zealand

Project - Mobile App Release

  • Performed mobile app testing for both Android and IOS
  • Cross browser testing across all web-browsers
  • Participated in Agile activities (planning, estimation, retrospective, demo and daily stand-up meeting)
  • Worked on multiple microsite projects simultaneously
  • Ensure all defects and issues are appropriately logged in Jira, analyzed, and reported.

Technology Test Analyst

2degrees Mobile Ltd, New Zealand

Multiple projects in Technology Portfolio such as Virtual MSC, VoLTE (Voice over LTE) Services and Firewall Migration.

  • Responsible for test planning, estimation, test case writing, system integration testing, pretest and post-migration testing
  • Manage test strategy evolution and execution, including agreement on acceptance criteria, principally for project gateway but also more generally
  • Manage the set of people involved in the project
  • Conduct and facilitate training to newcomers in the area of Billing verification on different system tools
  • Mentored other testers within the company, both in-house and contractors to keep them up to speed on multiple telecoms technology
  • Initiated and led company-wide documentations of testing guides and processes
  • Involved in doing failover and performance testing
  • Performs CDR generation and verification across all systems involved to ensure billing is correctly captured
  • Designed and developed test scenarios and test cases
  • Provide defect triage management
  • Provide daily test reports and update stakeholders on a daily basis
  • Ensure all defects and issues are appropriately logged in Jira, analyzed, and reported.

NOC Engineer

2degrees Mobile Ltd, New Zealand
11.2012 - 06.2017
  • Equipment Handled: IT/Core/Transmission/RAN
  • (Huawei U2000, M2000, Zenoss, RTN, CX600, ATN, PTN, BSC, NodeB)
  • Monitor 2Degrees network infrastructure (IT, CORE, and RAN) including software and environmental alerts
  • Perform service test on a daily basis and ensure network availability
  • Create an incident ticket for tracking and always update the status
  • Verify the service restoration and close trouble ticket if fault is resolved
  • Remote real time monitoring of service alarms and status of service availability
  • Initial analysis of service problems detected through monitoring or escalation from Customer Problem Management/help desk.

Education

Bachelor of Science Degree in Electronics and Communications Engineering -

New Era, University, PHILIPPINES
05.2005

Skills

  • Agile
  • Waterfall
  • Test Planning
  • Functional Test (Network components)
  • Online/Content Portal
  • Mobile Testing (IOS/Android)
  • API Testing
  • Database Query Planning
  • Cross-platform testing
  • Scrum Framework
  • Performance Testing
  • Requirements Analysis
  • Manual Testing
  • Agile Methodology
  • Defect tracking
  • Functional Testing
  • Integration Testing
  • Regression Testing
  • User Acceptance Testing
  • Smoke Testing
  • Load Testing
  • Software Development Lifecycle
  • New feature testing
  • Test Documentation
  • Stress testing
  • Debugging
  • System Validation
  • Manual Test Analysis
  • Test Reporting
  • Application Development Methodology
  • Usability Testing
  • Test Management Tools
  • Production Verification Testing CDR/Billing Validation

References

Available upon request.

Personal Information

Nationality: New Zealand Citizen

Certification

ITIL Foundation Certificate in IT Service Management, 05/22/14, 9980041230095882, GR750104484AO

QTest Specialist Level 1 - Tricentris, Issued on May 2021, Credential ID cert_hdb5fqt0

Domains

  • Telecom
  • CRM (Siebel)
  • E-commerce
  • ERP
  • Financial Services

Programming Language

  • SQL queries
  • Swift (IOS)
  • Java

Tools used

  • X-code (Swift)
  • Postman (API testing)
  • Q-test
  • SAP
  • Drupal (CMS)
  • Storyblok
  • Silverstripe
  • AWS
  • Android Studio
  • Proxyman
  • BSS System (Siebel, UIM)
  • Enterprise Tester
  • JIRA
  • Trello
  • Asana
  • Confluence
  • Figma
  • Gitlab
  • SQL Developer
  • Aginity (EDW)
  • Soap UI (3PL Orders)
  • Microsoft Dynamics 365
  • Microsoft Team
  • Datadog

Timeline

IOD (Institute of Directors - New Zealand)
12.2023 - 02.2024

NZOC Website and App
09.2023 - 11.2023

Burger King Website
08.2023 - 03.2024

ANC Deliver (Australian National Couriers)
06.2023 - 03.2024

TSB Bank Website
02.2023 - 03.2024

IAMMI App
05.2022 - 12.2023

Test Analyst

Catch Design Limited
08.2021 - 03.2024

Mercury App
08.2021 - 02.2023

Test Analyst

2degrees Mobile Ltd, New Zealand
06.2017 - 08.2021

NOC Engineer

2degrees Mobile Ltd, New Zealand
11.2012 - 06.2017

Test Lead

2degrees Mobile Ltd, New Zealand

Mobile Application Tester

2degrees Mobile Ltd, New Zealand

Technology Test Analyst

2degrees Mobile Ltd, New Zealand

Bachelor of Science Degree in Electronics and Communications Engineering -

New Era, University, PHILIPPINES
April Maghirang