April Mcdonald
Byron Bay,NSW
Summary
I am a determined individual who thrives in a creative environment. An energetic Event Manager with 3-year successful career in planning, coordinating and executing partnership activations and live entertainment events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills. Confident leader, leading a team of up to 150 people, with a focus of staff engagement and morale.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations and Events Manager
Beach Hotel Byron Bay
10.2021 - Current
- Managed budgets effectively, optimizing allocation of resources to maximize event impact.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
- Boosted event attendance by implementing targeted marketing strategies and promotional campaigns.
- Trained and guided team members to maintain high productivity and performance metrics.
Food and Beverage Supervisor
Beach Hotel Byron Bay
01.2020 - 10.2021
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
Education
High School Diploma -
Trinity Catholic College - Goulburn NSW
Goulburn, NSW09.2018
Skills
- Event Marketing / pre & post
- Deadline Management
- Business Growth
- Brand Awareness
- Entertainment Booking & negotiations
- Operations Oversight
- Budget Development & Management
- Team leadership and supervision
- Vendor and contract negotiations
- Project Management
- Time Management
- Canva, Microsoft
Certification
Current First Aid and CPR certificate
Current RSA
Timeline
Operations and Events Manager
Beach Hotel Byron Bay
10.2021 - Current
Food and Beverage Supervisor
Beach Hotel Byron Bay
01.2020 - 10.2021
High School Diploma -
Trinity Catholic College - Goulburn NSW
Current First Aid and CPR certificate
Current RSA
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