April Soliman
Fletcher,NSW
Summary
Experienced student support specialist with strong background in counseling and guidance. Focused on team collaboration and achieving impactful results. Skilled in conflict resolution, emotional intelligence, and effective communication. Flexible and adaptable to changing needs, ensuring reliable support for students and staff.
Overview
9
9
years of professional experience
Work History
Bereavement Counselor
RPA
01.2014 - 08.2014
- Tailored therapeutic interventions according to each client''s unique cultural background, improving treatment efficacy.
- Continually pursued professional development opportunities within the field of grief counseling, ensuring that clients received up-to-date and evidence-based interventions.
- Reduced feelings of isolation among clients by facilitating connections to peer support groups and resources.
Child Protection Counselor
NSW Health
08.2009 - 01.2014
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Coordinated closely with law enforcement agencies during investigations, providing expert consultation on victim-centered approaches in handling sensitive situations involving survivors of sexual violence.
- Provided psychoeducation regarding the impact of trauma on mental health, empowering clients with knowledge about their experiences.
Hospital Social Worker
NSW Health
01.2007 - 08.2009
- Advocated for patients to secure necessary resources and services during hospitalization and postdischarge.
- Collaborated with interdisciplinary teams for improved patient care and outcomes.
- Provided crisis intervention, effectively deescalating tense situations to ensure safety for all parties involved.
- Educated patients and families on available community resources, promoting self-sufficiency and autonomy.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Conducted in-home visits to provide supportive services.
- Facilitated family meetings to discuss patient care plans.
- Provided grief. and loss support to women and families who lost a child due to miscarriage, still birth or neonatal death.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
Hospital Social Worker
Box Hill Hospital
01.2006 - 01.2007
- Advocated for patients to secure necessary resources and services during hospitalization and postdischarge.
- Collaborated with interdisciplinary teams for improved patient care and outcomes.
- Provided crisis intervention, effectively deescalating tense situations to ensure safety for all parties involved.
- Assisted patients in coping with acute or chronic illnesses by offering emotional support and appropriate referrals when needed.
- Worked effectively in fast-paced environments.
Education
Bachelors of Social Work - Social Work
Monash University
Melbourne, VIC12-2005
Bachelor of Arts - Drama
University of Newcastle
Newcastle, NSW01-2003
Skills
- Ethical Practice
- Individual Counseling
- Empathy Development
- Student Advocacy
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Reliability
- Excellent Communication
- Adaptability and Flexibility
- Relationship Building
- Collaborative Teamwork
- Emotional Support
Timeline
Bereavement Counselor
RPA
01.2014 - 08.2014
Child Protection Counselor
NSW Health
08.2009 - 01.2014
Hospital Social Worker
NSW Health
01.2007 - 08.2009
Hospital Social Worker
Box Hill Hospital
01.2006 - 01.2007
Bachelors of Social Work - Social Work
Monash University
Bachelor of Arts - Drama
University of Newcastle
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