April Dianne Orford
Macquarie Fields,N.S.W
Summary
Being a self-motivated Performance Coach brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. I strive to make use of the skills I have obtained to help others improve in themselves, to further my knowledge and ability with continuous education and research in new areas and reach my goals.
Overview
19
19
years of professional experience
Work History
Admin
Broadcrest Consulting
07.2022 - Current
- Book keeping
- Data Entry
- Bank Reconciliation via Xero
- Accounts receivable
- Accounts payable
- Payroll
- Scheduling company car maintenance, servicing and site inspections
- Answering phone calls
- Sending emails
- Maintaining records
Online Performance Coach
NuStrength
12.2017 - 04.2024
- Sales Calls, Client Liaison
- Zoom Call consults following up on program compliance
- Direct Message through Slack and Facebook
- Loom Videos - training video and check in feedback
- Nutritional advice
- Macro based tracking and adjusting of client to meet goals from weight loss to muscle gaining
- Meal Planning and balancing
- Training video feedback, Screen shots and markups of form breakdown points, Correctional cues in dot point, Detailed loom videos with detailed verbal cueing on form breakdown and correction
- Programming, individualised programming for clients needs,
- Program design in recomposer software for training cycles
Circuit Coach/Food Coach
Curves/Jenny Craig
11.2013 - 12.2017
- Circuit Coaching, Teach and correct form on a range of hydraulic equipment, Encourage and Motivate clients to work their hardest, Instruct a range of specialty circuits, Client Liaison, Assist with inquiries and complaints, Consult and follow through with personalised floor exercises, Monthly reviews, measurements and goal setting, Conduct initial sales consultations, Food Coaching, Meal plan review, Assess client mindset and goals, Develop strategies for obstacles, Set weekly goals, Guest Production Co Ordination, Designation of areas to staff to promote to small businesses, Finding and planning events within the local areas, Assessment of promotions and ordering resources, Basic Cleaning of gym equipment, Equipment Maintenance, Regular checks for damage, Diagnosis of equipment technology failure, Installation of equipment and Sensors, Calibration of curves smart sensors, Troubleshoot system errors
Gym Attendant Level 1
Serco Sodexo
06.2012 - 09.2012
- Provide Assistance to PTI Staff, preparation of circuits, preparation of exercise equipment, Provide Orientation to clients, introduce clients to all gym areas, brief clients of gym rules, brief clients of stores management, brief client on emergency assembly area, Respond to emergency situations, place gym in lock down, Gather Clients in assembly area, Head count all Clientele, Implement Sports First Aid, Manage Sport and Recreational stores, weekly checks of all stores, weekly report on all stores, record of borrowed and returned stores, checks of all borrowed and returned stores, Basic cleaning of Gym and Equipment, Conduct inspections of Sport and Recreational equipment, record of wear and tear on equipment, basic repairs to equipment, weekly reports of damaged equipment, Customer Liaison, assist with any inquiries, assist with modification of exercises, assist with specific stretching, assist with equipment utilisation, Comply with all company policies on OH&S, Risk and Environment, maintaining a clean working area, maintain and upkeep of all emergency protocols, ensure all stores equipment packed correctly
Children's Gymnastics/Sports Coach
Activated Group
01.2011
- Communicate with Teachers and carers, Communicate with children, Instruct Classes, Plan Games according to age groups, Explain and demonstrate activities, Spot activities, Conflict resolution, Safety/Incident reports, Assessment of Child's demonstrated abilities
Exercise Specialist/Personal Trainer
Fernwood
01.2010 - 08.2011
- Fitness Testing, Flexibility, Girth Measurements, Strength, Endurance, BMI Graphing, Postural screening and analysis, Physical examination, Reporting of analysis, Exercise prescription and programming, Weight loss, Postural Correction, Rehabilitation, Strength, Health & Fitness, Admin Duties, Filing, Phone Calls, Data Entry, Sales, Use of P.O.S system, record keeping, Maintenance of equipment, Dusting, Oiling, Basic Repairs
Childcare assistant
Little Einstein's
08.2008 - 09.2008
- Plan and deliver activities for developmental stages, Story Reading, Participation of group time, Letter of the Day, Weather, Shapes, Numbers, Care for 0-2yrs, Sing songs, Assist in feeding, Calm and distract distressed children, Story Time, Observations, Practice Hygiene policies and procedures, Follow workplace procedures, Communicate with Parents/ Carers
Childcare assistant
Step by Step Long day care
01.2006
- Story reading, Nappy change, Activity set up, General cleaning, Staff support, Child support, Care for children, Parent communicator
Member Motivator
Fernwood
01.2005 - 10.2005
- Client screening, Client orientation, Gym maintenance, Towel duties, Meet and greet client, Equipment supervisor, Motivator for clients
Education
Certificate IV Nutrition, Sports Nutrition Advisor and Health and Wellness Coach - Foods, Nutrition, And Wellness Studies
Vast Fitness Academy
Online04.2022
Coach Development Course - Physical Education Teaching And Coaching
Thomas Lilley, ZeroW
Online01.2019
Weight Loss Management - Health And Wellness
Human Kinetics Online Education
Online11.2011
Certificate IV in Fitness - Health And Fitness
Australian Institute Of Fitness
Parramatta, NSW01.2010
Certificate III in Fitness - Health And Fitness
Australian Institute of Fitness
Parramatta11.2009
Certificate II in community Services -
Benchmark College
Campbelltown, NSW09.2008
Certificate III in Children's Services -
Benchmark College
Campbelltown, NSW09.2008
Certificate III in Fitness -
Macquarie Fields TAFE
Macquarie Fields06.2003
School Certificate -
Ingleburn High School
Ingleburn01.2002
Skills
- Sport-Specific Knowledge
- Performance Analysis
- Motivation Techniques
- Personable and friendly
- Attention to Detail
- Feedback Delivery
- Customer Service
- Data Confidentiality
- Scheduling
- Growth Mindset
- Technology proficiency
- Self-Directed
Accomplishments
2016 NABBA/WFF Season B
- Fitness Model Over 25s 1st Place
2020 ANB Season B
- Fitness Model Over 30s Competitor
2021 APU Powerlifiting State Championships
- U57kgs Female 1st Place
2022 ANB Season A
- Figure Athlete Novice 1st Place
- Figure Athlete Over 35s 1st Place
- Figure Athlete Opens 1st Place
- Figure Athlete Overall 1st Place
2022 ANB State Titles Season A
- Figure Athlete Novice 1st Place
- Figure Athlete Over 35s 1st Place
- Figure Athlete Opens 1st Place
- Figure Athlete Overall 1st Place
References
- Cheyne Hudson
Director
Broadcast Consulting, Emu Plains, NSW
0438 002 613
Cheyne@broadcrest.com.au
- Craig McDonald
Director/Founder
NuStrength, Gold Coast, QLD
0413 388 637,
Craig@nustrength.com.au
Timeline
Admin
Broadcrest Consulting
07.2022 - Current
Online Performance Coach
NuStrength
12.2017 - 04.2024
Circuit Coach/Food Coach
Curves/Jenny Craig
11.2013 - 12.2017
Gym Attendant Level 1
Serco Sodexo
06.2012 - 09.2012
Children's Gymnastics/Sports Coach
Activated Group
01.2011
Exercise Specialist/Personal Trainer
Fernwood
01.2010 - 08.2011
Childcare assistant
Little Einstein's
08.2008 - 09.2008
Childcare assistant
Step by Step Long day care
01.2006
Member Motivator
Fernwood
01.2005 - 10.2005
Certificate IV Nutrition, Sports Nutrition Advisor and Health and Wellness Coach - Foods, Nutrition, And Wellness Studies
Vast Fitness Academy
Coach Development Course - Physical Education Teaching And Coaching
Thomas Lilley, ZeroW
Weight Loss Management - Health And Wellness
Human Kinetics Online Education
Certificate IV in Fitness - Health And Fitness
Australian Institute Of Fitness
Certificate III in Fitness - Health And Fitness
Australian Institute of Fitness
Certificate II in community Services -
Benchmark College
Certificate III in Children's Services -
Benchmark College
Certificate III in Fitness -
Macquarie Fields TAFE
School Certificate -
Ingleburn High School
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