April Kyle Magali
Liverpool,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Fast Food Attendant
El Jannah
04.2023 - 08.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Made change and returned correct cash and coin to patrons.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Processed orders on POS system and accepted cash and charge payments.
Retail Assistant
Oshkosh
02.2023 - 04.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Early Childhood Educator
Little Zak's Academy
02.2023 - 04.2023
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Professional Makeup Artist
Mind Works Production
09.2019 - 09.2021
- Professionally applied makeup to clients for proms, weddings, and special occasions.
- Applied makeup in accordance with clothing style.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Demonstrated and explained use of different beauty products to educate customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Customer Relationship Manager
McDonalds Kuwait
10.2018 - 09.2019
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Managed customer relations on ongoing basis to maximize customer retention.
- Made customers aware of current and new programs and services.
- Created customer support strategies to increase customer retention.
- Liaised between customers and organization with particular focus on working with sales department.
- Produced and implemented customer satisfaction guarantee program which directly resulted in [Number]% increase in sales.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Sales Representative
Toyota Motor Philippines
04.2017 - 09.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Rectify issues experienced by individual customers as well as aim to improve the organization’s overall customer satisfaction ratings.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies to increase profits.
Education
Certificate III - Early Childhood Education
Australian Learning Group
Haymarket, NSW01.2023
Bachelor of Science - Information Technology
Unibersidad De Dagupan
Dagupan City Philippines04.2017
Skills
- Teamwork and Collaboration
- Order Filling
- Monthly Inventory
- Operational Efficiency
- Team Goals
- Communications Strategies
- Custom Creations
- Sales Proficiency
- Efficient Service
- Revenue Growth
- Time Management
- Active Listening
- Sales Expertise
- Table and Dining Room Setup
- Customer Response
- Food and Beverage Service
- Educational Activities
- Creating Good Habits
- Strategy Management
Timeline
Fast Food Attendant
El Jannah
04.2023 - 08.2023
Retail Assistant
Oshkosh
02.2023 - 04.2023
Early Childhood Educator
Little Zak's Academy
02.2023 - 04.2023
Professional Makeup Artist
Mind Works Production
09.2019 - 09.2021
Customer Relationship Manager
McDonalds Kuwait
10.2018 - 09.2019
Sales Representative
Toyota Motor Philippines
04.2017 - 09.2018
Certificate III - Early Childhood Education
Australian Learning Group
Bachelor of Science - Information Technology
Unibersidad De Dagupan
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