April (Thoa) Tran
VIC
Summary
Enthusiastic and compassionate social work student eager to leverage academic knowledge and internship experiences to contribute positively to the lives of individuals and communities. Seeking an entry-level position as a social worker to apply classroom learning, strong interpersonal skills, and a genuine passion for helping others. Committed to providing empathetic support, advocating for social justice, and fostering positive change. Ready to embark on a fulfilling career in social work.
Overview
11
11
years of professional experience
Work History
Mental Health Volunteer
Mind Australia
05.2024 - Current
- Created a safe and welcoming environment for clients to openly share their experiences, facilitating the development of supportive peer relationships.
- Supported individuals coping with stress, depression, anxiety, and other mental health challenges by offering practical strategies and resources.
- Developed trust-based relationships with clients and their families, fostering open communication channels for ongoing support.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
Eyelash and Brow Technician
Self-employeed
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted in training new staff members on best practices for delivering outstanding brow services consistently.
- Increased customer loyalty through exceptional service, resulting in repeat bookings and referrals.
Administration
Sunshine Magistrates’ Court and Hughes Watson Marks Kennedy Law Firm
01.2014 - 03.2014
- 5 Week work placement
Dental Assistant
The Point Dental
08.2024 - 07.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Retail Associate
Michael Kors, Kate Spade New York & H&M
12.2014 - 08.2017
- Visual merchandising, Reaching targeting sales, Maintaining cleanliness of the store which includes mopping, dusting and hovering
- Dealing with customer complaints, queries, and repairs
- Managing stock and delivery movements.
Education
RMIT University
Melbourne, VIC2026
RMIT University
Melbourne, VIC01.2014
Copperfield College - Delahey Senior Campus
Delahey, VIC01.2012
Skills
- Compassionate
- Client Advocacy
- Efficient under pressure
- Attention to Detail
- Self-awareness
- Cooperative
- Client Confidentiality
- Empathy building
- Client documentation
- Mental health awareness
- Mental Health Wellness
- Community mental health
Age
28
Personal Information
- Date of Birth: 28/04/1995
- Gender: Female
References
- Nikki Apostolidis, Michael Kors, Store Supervisor, 0448864554, Nikkiapostolodies@hotmail.com
- James Manlapid, Friend, 0431592637, Jammanlapid@gmail.com
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Timeline
Dental Assistant
The Point Dental
08.2024 - 07.2024
Mental Health Volunteer
Mind Australia
05.2024 - Current
Retail Associate
Michael Kors, Kate Spade New York & H&M
12.2014 - 08.2017
Administration
Sunshine Magistrates’ Court and Hughes Watson Marks Kennedy Law Firm
01.2014 - 03.2014
Eyelash and Brow Technician
Self-employeed
RMIT University
RMIT University
Copperfield College - Delahey Senior Campus
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