Apryl Gillis
Manly,NSW
Summary
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Overview
4
4
years of professional experience
Work History
Social Media Manager
The Salsa Society
04.2024 - Current
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored the online presence of the company's brand to engage with users and strengthen customer relationships.
- Managed multiple social media platforms for increased engagement and audience growth.
Receptionist
Body Shape Warringah Mall
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Strengthened customer loyalty through professional follow-up communication after each sale.
- Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
- Trained new receptionists on company procedures, contributing to a smooth onboarding process for new hires.
- Contributed to higher lead conversion rates by effectively qualifying incoming calls and inquiries.
English and Maths Tutor
Mater Maria College
01.2022 - 06.2023
- Provided constructive feedback on written assignments, guiding students toward improved writing skills and clarity of expression.
- Assisted students in preparing for standardized tests by providing practice materials, reviewing key concepts, and offering test-taking strategies.
- Improved student comprehension by utilizing differentiated instruction techniques tailored to individual learning styles.
Hospitality Worker
Zubi Narrabeen
08.2020 - 06.2023
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
High School Diploma -
Mater Maria College
Warriewood, NSW11.2023
Sydney Japanese International School
Sydney NSW 12.2016
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Customer Service
- Problem-solving skills
- Multi-tasking strength
- Patience and Empathy
- Creative Thinking
- Growth Mindset
- Lesson Planning
- Excellent people skills
- Outgoing Personality
Timeline
Social Media Manager
The Salsa Society
04.2024 - Current
Receptionist
Body Shape Warringah Mall
01.2023 - Current
English and Maths Tutor
Mater Maria College
01.2022 - 06.2023
Hospitality Worker
Zubi Narrabeen
08.2020 - 06.2023
High School Diploma -
Mater Maria College
Sydney Japanese International School