Summary
Overview
Work History
Education
Skills
Timeline
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Apryl Gillis

Manly,NSW

Summary

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Overview

4
4
years of professional experience

Work History

Social Media Manager

The Salsa Society
04.2024 - Current
  • Increased customer engagement through social media.
  • Managed multiple social media platforms, ensuring consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Monitored the online presence of the company's brand to engage with users and strengthen customer relationships.
  • Managed multiple social media platforms for increased engagement and audience growth.

Receptionist

Body Shape Warringah Mall
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Strengthened customer loyalty through professional follow-up communication after each sale.
  • Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
  • Trained new receptionists on company procedures, contributing to a smooth onboarding process for new hires.
  • Contributed to higher lead conversion rates by effectively qualifying incoming calls and inquiries.

English and Maths Tutor

Mater Maria College
01.2022 - 06.2023
  • Provided constructive feedback on written assignments, guiding students toward improved writing skills and clarity of expression.
  • Assisted students in preparing for standardized tests by providing practice materials, reviewing key concepts, and offering test-taking strategies.
  • Improved student comprehension by utilizing differentiated instruction techniques tailored to individual learning styles.

Hospitality Worker

Zubi Narrabeen
08.2020 - 06.2023
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.

Education

High School Diploma -

Mater Maria College
Warriewood, NSW
11.2023

Sydney Japanese International School
Sydney NSW
12.2016

Skills

  • Social Media Management
  • Photo and Video Editing
  • Teamwork and Collaboration
  • Content Creation
  • Customer Service
  • Problem-solving skills
  • Multi-tasking strength
  • Patience and Empathy
  • Creative Thinking
  • Growth Mindset
  • Lesson Planning
  • Excellent people skills
  • Outgoing Personality

Timeline

Social Media Manager

The Salsa Society
04.2024 - Current

Receptionist

Body Shape Warringah Mall
01.2023 - Current

English and Maths Tutor

Mater Maria College
01.2022 - 06.2023

Hospitality Worker

Zubi Narrabeen
08.2020 - 06.2023

High School Diploma -

Mater Maria College

Sydney Japanese International School

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Apryl Gillis