Apshara Lamichhane
Perth,Australia
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Currently, seeking for entry level position in IT industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Coordinator
Silk Hospitality
Perth, WA
08.2022 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Evaluated employee records and productivity to complete employee evaluations.
- Managed 15 to 20-employee Housekeeping staff, supervising workers and enhancing productivity and efficiency
Supervisor/Room Attendant
Silk Hospitality
Perth, WA
08.2021 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Managed 15- 20 staff and communicate with them through phone and message
Educator
Camp Australia
Perth, WA
10.2019 - 08.2021
- Chose materials and developed lesson plans to enhance skills for individual students.
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed and implemented engaging lesson plans to keep learner attention.
- Helped students explore concepts with engaging, learning-focused activities
Education
Master of Science - Computer Science
Curtin University
Perth, WA09.2022
Bachelor of Information Technology - Information Technology
College of Information Technology And Engineering
Kathmandu, Nepal2018
Skills
- Microsoft Windows and Office
- Excel
- Outlook
- Deputy
- GXP
- Employee Timesheet Processing
- Office Production Evaluation
- Administration and Operations
- Records Management
- Mail Handling
- Quality Standards
- Customer Service
References
Aarushi Sharma (Assistant Executive Silk Hospitality, The Ritz Carlton)
0470448406
Ketki Patel (Supervisor, Crown Tower)
0430431385
Certification
Troubleshooting common PC issues for users
Membership
Membership at Curtin Guild 2019-2022
Membership of ACS 2022-2023
Timeline
Office Coordinator
Silk Hospitality
08.2022 - Current
Supervisor/Room Attendant
Silk Hospitality
08.2021 - 07.2022
Educator
Camp Australia
10.2019 - 08.2021
Master of Science - Computer Science
Curtin University
Bachelor of Information Technology - Information Technology
College of Information Technology And Engineering
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