AQ Ahmad
Melbourne,Australia
Summary
Enthusiastic HR professional equipped with an MBA from Sweden and 14 years of extensive experience across diverse HR and leadership realms. My expertise spans HR business partnering, strategic people management, transformational leadership, change management, Administration, as well as talent acquisition, talent development, and employer branding initiatives. Thriving in multinational and multicultural settings, I specialize in driving organizational success through innovative HR solutions.
Overview
18
18
years of professional experience
Work History
Total Rewards Manager
Pepsi Cola International
, Pakistan
08.2023 - 03.2024
- Successfully completed and closed Mid-Year Promotions cycle including equity adjustment
- This included preparing & finalizing promotions list, issuing letters, taking alignments, updating the payroll system
- Prepared & launched new versions of following policies, Medical Policy, Mobile Handset Policy, Childcare support Policy, Meal Allowance, Car Policy
- Also worked on Executive compensation Study & Frontline benchmarking to standardize benefits structure
- Negotiated compensation packages with candidate to offer fair compensation at par with industry standards
- Developed and implemented employee benefits & compensation programs, such as base pay structures, incentive plans, and executive compensation
- Provided guidance on compensation structures, benefits packages, incentives to senior leadership.
Administration & Office Manager
Pepsi Cola International
, Pakistan
06.2021 - 03.2024
- Leading the overall function of Administration; including administration, employee benefits, facilities management, organization support services and real estate projects as well
- Actively involved and leading offices modernizing revamp projects with the overall volume of ~AUD 155K
- Digitized manual systems of inventory and product quota and launched IQMS (Inventory & Quota Mgt System) covering all office inventory & product quotas for employees, yielding efficiency and productivity of 500+ man hours annually
- Managed front desk operations including greeting visitors, answering questions, or directing them to appropriate personnel
- Managed office budget to handle inventory, postage, and vendor services to maintain adequate inventory levels
- Managed, scheduled, and coordinated office functions and activities for employees
- Closed 8 different Real-Estate & Service contracts annually yielding savings of ~AUD 55K.
Human Resources Business Partner
Pepsi Cola International
, Pakistan
09.2019 - 05.2021
- Conducted annual employee performance reviews and provided feedback to improve job performance
- Facilitated resolution of conflicts between employees through mediation or alternative dispute resolution techniques
- Developed strategies to increase employee retention rates by implementing new rewards and improving working conditions
- Ensured smooth business operations by leading the team on Covid-19 Planning & Execution initiatives like Transportation, Canteen re-arrangement (extra tables, table separators, disposable cutlery), Meal box distribution, Regular office disinfection, Additional locker rooms construction etc
- Co-designed and developed a leadership development program “Elevate” for middle management cohort to improve their leadership skills and improve succession bench
- Successful launch & refreshers of “The Pepsico Way” educating employees with new Pepsico behaviors yielding a massive +22 points increase in engagement survey results (from 65 to 87 points)
- Anchored People Planning exercise; ensuring 90%+ critical roles have identified succession planning
- Led HR Productivity targets by reducing cost of AUD 55K (PKR 10 Mil); main projects included Overtime reduction (15%) and in Car rental expenses (50% from LY) through process redesign and optimized usage of resources.
Senior HR Manager
Style Textile
, Pakistan
04.2017 - 08.2019
- Fostering Performance Culture; Launched Performance management system for more than 2500 employees
- Introduction of Talent Management & OD philosophy – Projects: Succession Planning at group level, Learning Culture (executed behavioral trainings for the first time), developed & launched New MTO program (hired 110 MTOs in first batch)
- Assisted in developing strategies for improving organizational culture through employee engagement initiatives
- Researched labor laws and regulations to ensure compliance with federal, state and local employment laws
- Monitored budgets related to HR operations including staffing costs, compensation packages
- Organized team-building events aimed at improving morale among staff members
- Also created a positive work environment by promoting collaboration among teams within the organization
- Provided guidance on disciplinary actions and employee terminations when necessary
- Led Transformation projects to have a long-term positive cultural impact on front line factory staff as well as non-production departments
- Main examples are: Digitizing HR one windows at Factories and automation of HR processes on HRMS & coaching stakeholders on related tools & processes
- Negotiated collective bargaining agreements with union representatives
- Coached and trained leaders in hiring and interviewing, talent and succession planning and performance management.
Manager Talent Acquisition & Employer Branding
Telenor
, Pakistan
11.2014 - 11.2016
- Coached managers on best practices for interviewing candidates and providing feedback
- Developed and implemented robust recruitment strategies to attract top talent including implementation of an efficient candidate tracking system (Workday Recruitment module) using applicant tracking software
- Organized job fairs and career events to increase brand awareness among potential applicants
- Achieved Diversity targets for external recruits by hiring diverse background candidates at leadership roles
- Leveraged social media platforms such as LinkedIn, Twitter, and Facebook to reach out to passive candidates
- Successfully executed Flagship programs (Summer Internship, Open Mind program for especially abled etc), Onboarding program, Assessment tools etc
- Maintained relationships with external recruiting agencies and universities for sourcing purposes
- Ensured compliance with all applicable laws relating to employment practices
- Conducted interviews, reference checks, background investigations, and other pre-employment activities.
HR Business Partner
Telenor
, Pakistan
06.2012 - 10.2014
- Worked closely with internal teams and external vendors and consultants while managing various aspects of the organization's Shared Services program
- Participated in cross-functional teams responsible for designing solutions that improve overall effectiveness and efficiency
- Assisted in developing strategies for cost reduction measures for ongoing maintenance of shared service infrastructure
- Prepared presentations outlining objectives, goals, timelines, milestones, budgets, and resources needed for successful completion of various projects within the scope of the organization's shared service functions
- Executed annual processes in collaboration with stakeholders e.g
- Annual Increment & Variable pay cycle, Talent/Performance Reviews & Succession planning, Learning Need Analysis & Development plans
- Developed training programs to support professional growth of employees across all levels of the organization
- Anchored the idea of a “Management Development Program (MDP)” and been part of the team that developed and eventually launched the whole program on campus in collaboration with NUST (National University of Sciences & Technology, Islamabad) for employees
- Conducted performance reviews, managed employee relations issues, and provided guidance on policies and procedures
- Investigated workplace complaints or incidents involving harassment or discrimination according to company policy guidelines.
HR Business Partner
Ericsson
, Dubai & Pakistan
09.2009 - 08.2010
- Worked as an HR Business Partner for Field Services Operations department
- Major contributions towards HR engagement activities, training, structural changes, HR operations, Compensation & Benefits, Talent Management, HRIT etc
- Advised leadership team on best practices for developing effective teams and succession plans
- Developed training programs to support professional growth of employees across all levels of the organization.
HR Advisor
Ericsson
, Dubai, UAE
01.2009 - 09.2009
- Worked as an HR Advisor in regional HQ office Dubai, UAE
- Assisted in the development of compensation packages that meet market standards
- Administered benefits programs such as health insurance, retirement plans and vacation and sick leave policies
- Conducted recruitment process, including job postings, phone & in-person interviews, onboarding processes for new hires
- Also worked in support & advisory role, employee relationship management, policy road shows, training for regional staff, change manager & master trainer for Recruitment solution (Taleo).
HR Executive
Ericsson
, Pakistan
12.2005 - 01.2009
- Reviewed job descriptions for accuracy and relevance to current needs of the organization
- Created and maintained personnel records in accordance with legal requirements
- Managed payroll processing activities including time tracking, benefits administration, and compensation calculations
- Managed employee relations issues such as grievances, performance management, disciplinary action, and terminations
- Conducted recruitment processes including job postings, interviewing, background checks, offer letters and onboarding
- Conducted exit interviews with departing employees to identify areas where improvements can be made.
Education
Master’s (Business Administration) -
Karlstad University
06.2012
Skills
- Team Leadership
- Performance Management
- Contract Management
- Policy Implementation
- Project Management
- Complex Problem-Solving
- Staff Training and Development
- Transformation
- Analytical Thinking
- Team Collaboration
- Stakeholder Management
- Problem-solving abilities
- Adaptability and Flexibility
- Interpersonal Communication & Negotiation
- Organizational Development
- Diversity and Inclusion
- Talent management
- Employee Relations
- Succession Planning
References
A List of Professional and Personal References can be Provided Upon Request, also available through LinkedIn.
References
References available upon request.
Timeline
Total Rewards Manager
Pepsi Cola International
08.2023 - 03.2024
Administration & Office Manager
Pepsi Cola International
06.2021 - 03.2024
Human Resources Business Partner
Pepsi Cola International
09.2019 - 05.2021
Senior HR Manager
Style Textile
04.2017 - 08.2019
Manager Talent Acquisition & Employer Branding
Telenor
11.2014 - 11.2016
HR Business Partner
Telenor
06.2012 - 10.2014
HR Business Partner
Ericsson
09.2009 - 08.2010
HR Advisor
Ericsson
01.2009 - 09.2009
HR Executive
Ericsson
12.2005 - 01.2009
Master’s (Business Administration) -
Karlstad University
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