Aqeel Asghar

• Role model and coach others on all company HSSE policy and procedures to improve BP Retail’s HSSE performance.
• Deliver high quality customer service using the methods available. i.e. “Steps of Customer Service” and coach others for same.
• Ensuring all cash on premises is secured, and handled, in line with company policy.
• Ensuring control procedures are followed and escalate breaches of policy as required.
• Role model and coach others on all company policies and procedures and escalate as required.
• Assist in the implementation of BP Retail programs and initiatives (i.e. promotions, training, meetings) across the store.
• Managing relationships with all stakeholders.
• Assisted in developing and implementing new policies and procedures for site operations.

• Provided excellent customer service to resolve customer complaints in a timely manner.
• Gathered customer feedback through surveys and used the data to improve customer service.
• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Offer customers timely, effective, and polite service
• Keep the store's interior tidy and welcoming to customers
• To increase product sales, merchandise in front lanes was restocked, sorted, and organised
• At the beginning and end of each shift, the cash drawer was reconciled, with any errors and discrepancies being addressed
• To enter orders, handle payments, and print receipts, we used a POS system.
• Answered customer inquiries and provided accurate information regarding products and services.

Aramex Australia is one of the fastest-growing courier companies in the world. It helps businesses get their products delivered to customers quicker than traditional courier services.

• Delivered packages to customers in a timely and efficient manner.
• Providing efficient and safe delivery and pick-up of packages, while representing the company in a professional manner
• Operating company vehicles safely and efficiently, complying with all governmental and corporate procedures
• Loading vehicles with listed goods, ensuring goods were loaded correctly and took precautions with hazardous goods
• Unloading and sorting items collected along delivery routes
• Obtaining signatures and payments, or arranging for recipients to make payments
• Inspected shipments for damages or discrepancies; recorded any issues found.

7-Eleven fuel and convenience stores are one of the largest independent convenience stores across NSW, QLD, and Victoria

• Provide prompt, efficient, and courteous customer services
• Maintain clean and customer-friendly environment within the store
• Restocked, arranged, and organized merchandise in front lanes to drive product sales
• Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
• Used POS system to enter orders, process payments, and issue receipts.