Proven professional in Tenancy Relations and Management with a dedication to enhancing interpersonal skills. Seeking opportunities to advance my career and management abilities, particularly in client engagement and management. Personal Attributes: Committed and resourceful Honest and reliable
Overview
9
9
years of professional experience
Work History
Data Centre Records Management Specialist
Iron Mountain Data Centre Australia
03.2015 - 04.2017
Conduct regular inventories of physical records, ensuring accurate tracking and location information
Maintain comprehensive records databases or systems for both physical and electronic records
Implement efficient filing and labeling systems for easy record retrieval
Respond to requests for record retrieval promptly, ensuring proper authorization and security protocols
Monitor access to sensitive records, enforcing data security policies and confidentiality agreements
Collaborate with data center staff to optimize storage space and maintain records in an organized manner.
Security Supervisor
National Protective Services
06.2017 - 11.2019
Supervise and lead a team of security officers or guards, including scheduling shifts, assigning duties, and providing guidance and support
Enforce and ensure compliance with security policies, procedures, and protocols
Develop and update security protocols as needed to address evolving threats
Provide training and orientation to new security personnel
Conduct ongoing training sessions to keep the team updated on security best practices and emergency response procedures
Perform regular security checks and inspections of the premises to identify vulnerabilities and security risks
Ensure that access control measures are in place and functioning properly
Coordinate responses to security incidents, emergencies, and alarms
Investigate security breaches, thefts, or disturbances and report findings to management and relevant authorities.
Loading Dock Manager
EGroup Security Services Pty. Ltd
11.2019 - Current
Facilitated CM3 inductions for contractors, meticulously verifying all required documentation, such as Safe Work Method Statements (SWMS), insurance, and permits, prior to project initiation.
Efficiently managed contractor sign-ins through the SINE Pro Online Compliance system, ensuring stringent adherence to safety protocols.
Oversaw the daily issuance of electronic cards and building keys while conducting regular audits to uphold security standards.
Conducted routine risk assessments to proactively identify and mitigate potential security and safety risks.
Played a vital role in annual Generator tests and Full Function Fire Mode tests, contributing to the readiness of emergency systems.
Streamlined loading dock access for new tenants, conducting thorough inductions and facilitating contractor access seamlessly.
Delivered exceptional customer service by promptly resolving tenant inquiries, enhancing the overall tenant experience.
Led ECO training sessions and supervised real-time and planned emergency exercises to bolster emergency response effectiveness.
Managed fire emergency systems, including the Fire Indicator Panel (FIP) and Emergency Warning Intercommunication System (EWIS), ensuring their functionality and compliance with safety standards.
Demonstrated unwavering commitment to staff development through continuous mentorship and training for security personnel, resulting in enhanced team performance and morale.
Education
Bachelor of Information Technology -
Swinburne University
Melbourne, VIC
08.2019
Diploma of Informations Technology -
Nawaloka College of Higher Studies
Colombo, Sril Lanka
02.2015
Diploma of Electrical And Electronics Engineering -
ICBT Campus
Colombo, Sri Lanka
05.2014
Skills
Strong interpersonal and communication skills
Proven ability to work autonomously and collaboratively
Fast, adaptive learner
Valued customer service skills, including conflict resolution
Proficient with multiple technological platforms
Timeline
Loading Dock Manager
EGroup Security Services Pty. Ltd
11.2019 - Current
Security Supervisor
National Protective Services
06.2017 - 11.2019
Data Centre Records Management Specialist
Iron Mountain Data Centre Australia
03.2015 - 04.2017
Bachelor of Information Technology -
Swinburne University
Diploma of Informations Technology -
Nawaloka College of Higher Studies
Diploma of Electrical And Electronics Engineering -