ARACELI THORBURN
Armadale
Summary
I am a motivated and positive person seeking employment with an organisation that offers stable employment which can utilise my skills, knowledge and experience to contribute to the success of the company. Caring and empathetic Support worker with 3 years of experience providing therapeutic support for adults with disabilities. To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Support Worker
Adelphi living
08.2021 - Current
- Providing emotional support by talking to clients about their needs and listening to their concerns
- Assisting with domestic tasks including shopping, cooking, cleaning, and washing
- Tending to the healthcare needs of each client
- Helping clients to apply for jobs, disability grants, and housing loans
- Helping clients to participate in leisure activities
- Making case notes and managing the case logbook
- Supporting and helping with health care needs, including routine checks or administering medication
- Encouraging and supporting the development of personal skills through hobbies and interests.
Personal Care Assistant
Roshana Care Group
03.2021 - 07.2021
- Providing support with personal hygiene, including bathroom visits, bathing, dressing, and brushing teeth
- Providing mobility support, including assistance with walking aids and wheelchairs
- Preparation of meals and feeding
- Maintaining a hygienic, tidy, and safe environment
- Reporting changes in the physical, mental, and emotional conditions of clients to relevant parties
- Maintaining reports and providing updates to the Nurse, Supervisor
- Report injuries, incidents, hazards or illness immediately.
Casual Retail Assistant
DUSK
09.2020 - 01.2021
- Organizing deliveries accordingly
- Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
- Assisting customers in locating desired shop items
- Informing customers of shop promotions to encourage purchases
- Addressing and resolving customers complaints in a professional manner
- Processing customer payments using the shop's Point of Sale (POS) system
- Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
Cleaner
Westralian Pty Ltd
11.2020 - 01.2021
- Cleaning certain parts of the school site
- Vacuuming using scrubber machine for washing floors and polisher
- Sweeping floor areas
- Emptying and cleaning bins
- Cleaning desks, seats and skirting boards
- Cleaning toilet areas and replenishing toiletries
- Cleaning doors and windows.
Accounting Assistant
NEW CAPITOL TIRE TRADING CORPORATION (GOODYEAR AUTOCARE)
01.2014 - 01.2016
- Maintains accounting records by making copies; filing documents
- Maintains accounting databases by entering data into the computer; processing backups
- Input type vouchers, invoices, checks, account statements, reports, and other records
- Process bills for payment and Issue checks for accounts payable
- Ensure customers accept payments or refunds
- Compile and sort invoices and checks
- Issue invoices to customers and monthly customer statements.
Retail Sales Staff /Customer Service Assistant
NEW CAPITOL TIRE TRADING CORPORATION (GOODYEAR AUTOCARE)
05.2012 - 12.2013
- Greeting customers who enter the shop
- Be involved in stock control and management
- Assisting shoppers to find the goods and products they are looking for
- Being responsible for processing cash and card payments
- Stocking shelves with merchandise
- Answering queries from customers
- Reporting discrepancies and problems to the supervisor
- Giving advice and guidance on product selection to customers
- Balancing cash registers with receipts
- Dealing with customer refunds
- Responsible for dealing with customer complaints
- Working within established guidelines, particularly with brands
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
Education
Diploma in Community Services (Case management) -
Trainsmart
Perth, WA11.2024
Certificate III in Individual Support -
LEAD COLLEGE
01.2021
Diploma in Community Services -
LEAD COLLEGE
01.2022
Bachelor of Science Major in Customs Administration -
EMILIO AGUINALDO COLLEGE MAIN CAMPUS
Skills
- Focused and results driven
- Professionalism
- Customer oriented and active listening
- Flexibility
- Multi-tasking
- Compassion
- Good communication skills
- Team collaboration
References
- Maria Jonnah Clenista, Registered Nurse, Roshana Care Group, Annie Bryson Mckweon Aged Care, 0444 597 578
- Roxanne Arayon, Registered Nurse, Saint John of God - Healthcare Murdoch, Registered Nurse, 0415665209, arayonroxanne@gmail.com
Timeline
Support Worker
Adelphi living
08.2021 - Current
Personal Care Assistant
Roshana Care Group
03.2021 - 07.2021
Cleaner
Westralian Pty Ltd
11.2020 - 01.2021
Casual Retail Assistant
DUSK
09.2020 - 01.2021
Accounting Assistant
NEW CAPITOL TIRE TRADING CORPORATION (GOODYEAR AUTOCARE)
01.2014 - 01.2016
Retail Sales Staff /Customer Service Assistant
NEW CAPITOL TIRE TRADING CORPORATION (GOODYEAR AUTOCARE)
05.2012 - 12.2013
Diploma in Community Services (Case management) -
Trainsmart
Certificate III in Individual Support -
LEAD COLLEGE
Diploma in Community Services -
LEAD COLLEGE
Bachelor of Science Major in Customs Administration -
EMILIO AGUINALDO COLLEGE MAIN CAMPUS
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