Arabella Hall
Summary
Corporate hospitality professional with keen eye for detail and commitment to excellence. Brings wealth of experience in delivering high-quality service and ensuring guest satisfaction in fast-paced environment. Known for strong teamwork and adaptability, consistently contributing to harmonious and productive workplace. Skilled in maintaining cleanliness, managing inventory, and providing attentive service.
Overview
4
4
years of professional experience
Work History
CORPORATE AND PREMIUM DINING /Corporate Food and Beverage Attendant
Delaware North
01.2025 - Current
- Boosted overall guest experience by offering personalized attention, prompt service, and knowledgeable recommendations.
- Resolved customer complaints professionally and efficiently, preserving the company''s reputation for excellent service.
- Contributed to increased sales by upselling menu items and effectively promoting daily specials.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Rowing/netball Coach
St Catherine's School
01.2021 - Current
- As a coach it was always my responsibility to ensure that the girls' skills are improving each session and the results are shown throughout their game play and races.
- It has required me to be extremely organized when planning sessions and communicating with the girls and parents on the areas for improvement.
- Created a positive and supportive environment, fostering strong relationships between players and coaching staff.
- Developed personalized fitness programs to maximize athlete endurance and strength on the court.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Medical Receptionist
Dr Houseman's Rooms
01.2023 - 09.2024
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Waitress/Bartender
Malvern Vale Hotel
12.2022 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Nursing -
Monash University
Clayton, VIC11-2026
VCE -
St Catherine's School
Toorak, VIC12-2022
Skills
- Strong communication skills
- Efficient multitasking
- Exceptional customer service
- Cash handling proficiency
- Guest services
- Adaptive coaching
- Event organization
- Teamwork and collaboration
- Inventory management
- Upselling strategies
Volunteer work
SOCIAL AND EVENTS COORDINATOR FOR THE EXECUTIVE COMMITTEE OF THE MONASH UNIVERSITY ROWING CLUB
As the Social and Events Coordinator on the Executive Committee of the Monash University Rowing Club, I handled planning and executing a range of events to strengthen club culture and member engagement. I organised social functions, fundraising initiatives, and team-building activities, ensuring smooth coordination and strong attendance. My role required excellent communication, creativity, and time management, as well as collaboration with other committee members to support the overall success of the club.
Timeline
CORPORATE AND PREMIUM DINING /Corporate Food and Beverage Attendant
Delaware North
01.2025 - Current
Medical Receptionist
Dr Houseman's Rooms
01.2023 - 09.2024
Waitress/Bartender
Malvern Vale Hotel
12.2022 - 01.2024
Rowing/netball Coach
St Catherine's School
01.2021 - Current
Bachelor of Nursing -
Monash University
VCE -
St Catherine's School
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