Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arabella Phillips

Donnybrook,VIC

Summary

A personable and friendly individual with exceptional time management and collaboration skills honed through previous roles in various professional settings, sporting commitments, and volunteer and fundraising engagements. Strong communication and interpersonal skills coupled with a mature mindset and the ability to take authority when needed. Hard-working, responsible, and a quick learner who thrives on working collaboratively and assisting others. Seeking employment in a position that requires a dedicated, young, and enthusiastic employee who is reliable and upbeat. Excels at promoting customer loyalty, satisfaction, and purchases through consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and sales promotion. A dedicated and dependable relationship-builder with excellent organizational strengths and a superior work ethic, ready to contribute to the success of any organization.

Overview

4
4
years of professional experience

Work History

Sales Associate

Mantello Motor Group
12.2023 - Current
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Facilitated clear communication between dealership and customers during the finalisation of sales transactions, ensuring all parties were fully informed throughout the process.
  • Managed approximately 30 incoming calls and emails per day from customers.
  • Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
  • Developed strong rapport with customers and created positive impression of business.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Sales Associate

Lalume The Label
05.2023 - 12.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Engaged with customers to effectively build rapport and lasting relationships.

Waitress

Craigieburn Pizza Bar
11.2020 - 05.2023
  • Remained calm and poised when dealing with difficult customers
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, and took orders
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.

Education

III and IV in fitness and nutrition -

Australian Institute of Fitness
01.2024

VCE - Year 11 - 12

Mount Ridley College
10.2023

Year 7 – Year 10 -

Rosehill Secondary College
2021

Skills

  • Team work and collaboration
  • Critical Thinking
  • Conflict Resolution
  • Goals and Performance
  • Exceptional written and verbal communication skills
  • Time Management
  • Excellent People Skills
  • Adapt to Diverse Groups
  • Customer Service
  • Guest Relations
  • Leadership Skills
  • Problem-solving skills

Timeline

Sales Associate

Mantello Motor Group
12.2023 - Current

Sales Associate

Lalume The Label
05.2023 - 12.2023

Waitress

Craigieburn Pizza Bar
11.2020 - 05.2023

III and IV in fitness and nutrition -

Australian Institute of Fitness

VCE - Year 11 - 12

Mount Ridley College

Year 7 – Year 10 -

Rosehill Secondary College
Arabella Phillips