Araceli Castillo
Toowoomba,QLD
Summary
Enthusiastic and responsible individual seeking a position as a bartender and server. Recently obtained RSA certification and eager to apply excellent customer service and communication skills in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Nautico Restaurant
Chie, Chile
01.2001 - 12.2004
- Took accurate food and drink orders, using a POS ordering software system.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Resolved customer complaints in a polite manner according to company policy.
Education
Associate of Arts - English-Spanish Translation
Universidad Arturo Prat
Chile12-2004
Skills
- Problem-solving
- Conflict management
- Beverage refills
- Guest engagement
- Customer service
- Alcoholic beverage service
- Cash handling
- Order taking
- Time management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Restaurant Waiter
Nautico Restaurant
01.2001 - 12.2004
Associate of Arts - English-Spanish Translation
Universidad Arturo Prat
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