Arahia Mani

• Displayed freshly baked items, including cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
• Measured, mixed and prepped raw materials according to company specifications and recipes.

• Maintained order and cleanliness of work areas to conform with health codes.
• Cleaned utensils, dishes and glasses for customer use.
• Developed great team spirit with other personnel by pitching in and helping with task completion.

• Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
• Prepared food orders, focusing on dietary restriction requests.
• Offered customer assistance in locating items.
• Restocked main kitchen areas with items from shelves, coolers and freezers.

• Stocked and rotated food items according to expiration dates.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Unloaded food deliveries and stored items in proper locations for easy access.
• Monitored food temperatures and quality throughout shifts.
• Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
• Transported food items from storage areas to kitchen for prepping.
• Followed recipes and chef instructions to prepare food correctly.
• Plated and presented food following chef requirements.

• Operated cash register, collected payments and provided accurate change.
• Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
• Maintained calm demeanor during high-volume periods and special events.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Used POS system to accurately enter orders and process payments.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Achieved high customer satisfaction through effective service delivery in bar and retail settings at fifo worksite. Delivered a diverse range of beverages, enhancing guest enjoyment. Streamlined cash and eftpos transaction processes for efficiency. Maintained stock levels to support uninterrupted service in bar and retail areas.

Achieved high standards of compliance with RSA food safety and site safety regulations. Enhanced cleanliness and hygiene in bar, dining, and retail areas, contributing to a positive customer experience. Fostered a welcoming atmosphere through efficient service to a diverse workforce in a fast-paced remote environment.

Achieved efficient inventory management through effective restocking and merchandise control. Streamlined end-of-shift reconciliation processes to enhance accuracy. Demonstrated adaptability to flexible hours, including nights and weekends, while thriving in FIFO rosters and remote living conditions.