Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arahia Tuwhangai

Frankston South ,Vic

Summary

Proven in enhancing customer satisfaction and wool quality in the shearing industry, I leverage strong communication skills and fiber identification expertise to exceed industry standards. My continuous learning attitude and efficient wool packing abilities have significantly contributed to team success, demonstrating a commitment to excellence and safety consciousness.

I am wanting to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am a hardworking and passionate job seeker with strong organizational skills eager to secure a entry-level position. Ready to help the team achieve company goals.

Overview

5
5
years of professional experience

Work History

Junior Marketing Assistant

Dluxx Buxx
10.2022 - Current
  • Processed transactions efficiently, ensuring accurate cash handling and prompt customer service.
  • Handled merchandise returns efficiently while adhering to company policies and maintaining customer satisfaction.
  • Collaborated with team members to achieve daily objectives and maintain a positive work environment.
  • Built rapport with customers, fostering a welcoming atmosphere that encouraged repeat visits.
  • Managed inventory, ensuring optimal stock levels and minimal product wastage.
  • Assisted in visual merchandising, creating eye-catching displays that increased store traffic.
  • Resolved customer issues professionally, leading to higher overall satisfaction ratings.
  • Maintained knowledge of current promotions and trends to better serve customers'' needs effectively.

Wool Classer

Jason Kretschmer
10.2022 - 04.2024
  • Enhanced wool quality by implementing proper handling techniques and maintaining cleanliness standards.
  • Provided support to other team members, sharing knowledge of best practices in wool handling procedures.
  • Contributed to team success through clear communication and collaboration with fellow wool handlers and shearers.
  • Improved efficiency with timely preparation of wool for storage and transportation.
  • Demonstrated commitment to professional development, attending industry conferences and workshops to stay current on best practices in wool handling techniques.
  • Maximized productivity by effectively organizing and managing wool inventory in storage areas.
  • Optimized workflow by coordinating with team members to effectively manage multiple shearing stations simultaneously.
  • Ensured the safety of workers, utilizing proper equipment handling techniques during shearing operations.
  • Consistently met deadlines for processing orders, ensuring timely delivery of high-quality products to customers worldwide.

Wool Handler

Tautoko Shearing
01.2020 - 10.2022
  • Assisted shearers in maintaining a smooth workflow, promptly removing shorn fleece from the workspace.
  • Maintained a clean work environment, regularly sweeping floors and disposing of debris to prevent contamination.
  • Enhanced wool quality by implementing proper handling techniques and maintaining cleanliness standards.
  • Provided support to other team members, sharing knowledge of best practices in wool handling procedures.
  • Exceeded client expectations with meticulous attention to detail when preparing wool for shipment or sale.
  • Maximized productivity by effectively organizing and managing wool inventory in storage areas.
  • Reduced waste by accurately sorting and classifying fleeces based on their characteristics.
  • Ensured the safety of workers, utilizing proper equipment handling techniques during shearing operations.
  • Increased customer satisfaction by consistently delivering high-quality wool products that met or exceeded industry standards.

Education

Certificate IV - Hospitatlity

Frankston Community Centre
Frankston
05.2024

Certificate IV - Wool Classing

South Regional TAFE
Narrogin, WA
05.2021

Skills

  • Customer Service
  • Time Management
  • Strong Communication Skills
  • Fiber Identification
  • Continuous Learning Attitude
  • Safety Consciousness
  • Efficient Wool Packing
  • Record Keeping Abilities
  • Team Coordination Abilities

Timeline

Junior Marketing Assistant

Dluxx Buxx
10.2022 - Current

Wool Classer

Jason Kretschmer
10.2022 - 04.2024

Wool Handler

Tautoko Shearing
01.2020 - 10.2022

Certificate IV - Hospitatlity

Frankston Community Centre

Certificate IV - Wool Classing

South Regional TAFE
Arahia Tuwhangai