Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arantza Mata

Melbourne,VIC

Summary

Energetic cleaner with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.

Overview

2
2
years of professional experience

Work History

Gelato Scooper, Runner

Piccolina Gelateria
08.2023 - 11.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.

Cleaner

Real De Minas Poliforum
01.2023 - 07.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Housekeeper

Family Sevilla Cruz
02.2022 - 12.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Lonsdale Institute
Melbourne, VIC

High School Diploma -

Prepa Anahuac
León, Guanajuato
06.2023

Skills

  • Cleanliness Standards
  • Cleaning and Organization
  • Customer Needs Assessments
  • Work Area Cleanliness
  • Health Code Requirements

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Gelato Scooper, Runner

Piccolina Gelateria
08.2023 - 11.2023

Cleaner

Real De Minas Poliforum
01.2023 - 07.2023

Housekeeper

Family Sevilla Cruz
02.2022 - 12.2022

Lonsdale Institute

High School Diploma -

Prepa Anahuac

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Arantza Mata