Summary
Overview
Work History
Education
Skills
references
Timeline
Generic

Arashdeep Kaur Cheema

Aintree, VIC,VIC

Summary

Driven professional with a track record of enhancing customer satisfaction at Woodlea Pizza through expert resolution of inquiries and a commitment to service excellence. Skilled in Quality Assurance and Active Listening, I significantly contribute to team growth and customer relations. Proven ability to foster trust with patients at Arcare Aged Care, demonstrating compassionate care and attention to detail.

Overview

2
2
years of professional experience

Work History

CUSTOMER REPRESENTATIVE

WOODLEA PIZZA
08.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
  • Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
  • Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
  • Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.

STUDENT PLACEMENTS

ARCARE AGED CARE
04.2024 - 05.2024

- providing a

  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.

Education

CERTIFICATE III IN COMMERCIAL COOKERY

HILTON ACADEMY
Melbourne, VIC

DIPLOMA - CHC33015-CERTIFICATE III IN INDIVIDUAL SUPPORT

SUPREME EDUCATION AND TRAINING PVT LTD.
Melbourne, VIC
05.2024

Skills

  • Quality Assurance
  • [Product or Service] support
  • Payment Processing
  • Customer Service
  • Active Listening
  • Order Processing

references

Harmeet kaur (EN)

0415212341

Harmeet.kaur1@arcare.com.au



Bernadette Bettran

94496700

bernadette.bettran@arcare.com.au


Timeline

STUDENT PLACEMENTS

ARCARE AGED CARE
04.2024 - 05.2024

CUSTOMER REPRESENTATIVE

WOODLEA PIZZA
08.2022 - Current

CERTIFICATE III IN COMMERCIAL COOKERY

HILTON ACADEMY

DIPLOMA - CHC33015-CERTIFICATE III IN INDIVIDUAL SUPPORT

SUPREME EDUCATION AND TRAINING PVT LTD.
Arashdeep Kaur Cheema