Summary
Overview
Work History
Education
Skills
References
Timeline
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Arathy Rakhesh

Sydney,NSW

Summary

As a dual-degree Software Engineering and Commerce student at UNSW, I merge technical expertise with business acumen. Paired with a diverse work experience across various roles, I have fostered a focus on delivering exceptional customer service, excelling in fast-paced settings in independent and/or team environments, through organisation, utilising my transferrable skillset, attention to detail, and decisive action.

Overview

5
5
years of professional experience

Work History

Retail Sales Assistant

Rebel Sport
03.2023 - 12.2024
  • Enhanced customer engagement with enthusiasm by designing and arranging promotional materials.
  • Provided assistance to other departments when needed.
  • Cultivated an environment that promotes learning, growth, respect and teamwork.
  • Utilised POS system for processing transactions, entering data, and analysing trends.
  • Resolved customer inquiries regarding products and services.
  • Maintained a current understanding of store sales, payment policies, and security standards for customers and myself.
  • Delivered exemplary customer service, enhancing overall sales.
  • Attended staff training sessions to expand product expertise and boost sales proficiency.
  • Ensured accurate accounting by maintaining a balanced cash drawer at the end of each shift.
  • Answering and engaging in customer phone calls.

Medical Receptionist

Toongabbie Family Practice
04.2021 - 11.2022
  • Placed new supply orders and maintained accurate inventory tracking.
  • Coordinated patient referrals and managed transfer requests.
  • Monitored clinic resources to maintain optimal inventory levels.
  • Cultivated loyalty through strong connections with patients.
  • Executed administrative tasks such as filing, copying, and faxing documents.
  • Performed administrative patient intakes involving case histories, insurance information, and required forms.
  • Enhanced front office efficiency by instituting new filing systems.
  • Answered phones promptly and directed calls appropriately.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Administrative Assistant

Enspatial Solutions Pty Ltd
06.2020 - 06.2022
  • Handled data management in relation to environmental project outcomes.
  • Transcribed information to aid in speech and presentation preparation.
  • Ensured sensitive information confidentiality through strict privacy policies adherence.
  • Enhanced client satisfaction by addressing queries efficiently and accommodating unique requests.

Education

Bachelor of Engineering/Commerce - Software/Finance

University of New South Wales
Sydney, NSW
02.2028

Skills

  • Goal-Oriented
  • Effective Conflict Resolution
  • Effective Communication Skills
  • Interpersonal Relationship Management
  • Comprehensive Report Compilation
  • Project Coordination
  • Microsoft Office
  • Appointment Coordination
  • Customer Service Expertise
  • Spreadsheet development
  • Skilled in learning new software and roles quickly
  • Best Practice medical software
  • Excellent numerical and written skills
  • Articulate speaker
  • Sociable and friendly
  • Invoicing and referrals
  • Point-of-sale system
  • Stock management

References

References available upon request.

Timeline

Retail Sales Assistant

Rebel Sport
03.2023 - 12.2024

Medical Receptionist

Toongabbie Family Practice
04.2021 - 11.2022

Administrative Assistant

Enspatial Solutions Pty Ltd
06.2020 - 06.2022

Bachelor of Engineering/Commerce - Software/Finance

University of New South Wales

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Arathy Rakhesh