Aravind Nagarajan Ramesh
Melbourne
Summary
Enthusiastic professional currently pursuing a Master of Data Science at RMIT University, with a strong background in customer service and problem-solving. Certified in RSA, Proven ability to communicate effectively and collaborate with diverse teams to enhance the customer experience. Committed to delivering exceptional service and contributing positively to any team environment.
Overview
6
6
years of professional experience
Work History
Casual - Machine Operator
Prima PMI
10.2024 - Current
- Operate machinery, ensuring compliance with safety standards.
- Maintain a keen eye for quality control and adherence to standard operating procedures.
- Working with different teams effectively during peak and non-peak seasons.
- Demonstrate excellent attention to detail, and flexible availability to meet dynamic work requirements.
- Exhibit strong computer literacy, and quick adaptability to new skills.
- Communicate effectively with team members to foster a collaborative work environment.
VMWare Solution Architect
DXC Technologies
09.2021 - 07.2024
- Provided troubleshooting and created technical documentation.
- Provided technical guidance to other team members in the development of solutions.
Technical Support Specialist
MicrolandPvt.Ltd
09.2018 - 06.2019
- Provided technical support for Windows OS and infrastructure.
- Responded to server alerts and performed basic maintenance.
Part-Time - Front Desk Associate
LMF GYM
09.2018 - 06.2019
- Processed new memberships and renewals, ensuring accurate record-keeping.
- Handled transactions efficiently, managing cash, credit card, and debit.
- Maintained organized records of member information.
Addressed customer concerns and complaints effectively. - Adhered to quality control and safety regulations to ensure a compliant work environment.
Education
Bachelor of Science - Bachelor of Engineering Computer Science
SEA College of Engineering And Technology
Bangalore, India07-2019
Skills
- Customer Service Orientation
- Documentation Skills
- Billing and Payment Processing
- Effective Communication
- Team Collaboration and Support
- Problem Solving
- Attention to Detail
- Adaptability and Flexibility
Timeline
Casual - Machine Operator
Prima PMI
10.2024 - Current
VMWare Solution Architect
DXC Technologies
09.2021 - 07.2024
Technical Support Specialist
MicrolandPvt.Ltd
09.2018 - 06.2019
Part-Time - Front Desk Associate
LMF GYM
09.2018 - 06.2019
Bachelor of Science - Bachelor of Engineering Computer Science
SEA College of Engineering And Technology
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