Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Aravind Pachaiappan

Aravind Pachaiappan

Melbourne,VIC

Summary

  • Aravind is an IT professional and has utilised various technologies with 9+ years of experience with strong business and technical requirements gathering, scope development, implementation and maintenance.
  • Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
  • Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
  • Experienced in all aspects of operations, strategy and finance.
  • Experience as a Splunk Admin/Developer and customized Splunk for Monitoring and Application Management as per customer requirements.
  • Developed Splunk Apps, Alerts & Dashboards to examine the performance of the application and act pro-actively to reduce the business impact in case of any issues.
  • Provided L3 level & 24x7 support for many critical applications. Involved in several Root Cause Analysis (RCA) for server and application issues.
  • Well-versed in building positive relationships with customers and other stakeholders.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Splunk Consultant

Dialog Information Technology
07.2020 - Current
  • Liaised with clients, customers and management to better understand customer needs and recommend appropriate solutions.
  • Co-ordinated with production support team to analyze problematic areas to provide recommendations and solutions.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Custom App Creation in Splunk Enterprise to transfer files to AWS S3
  • Built CICD Jenkins pipeline which involves custom scripted solution to onboard audit logs from Salesforce Cloud.
  • Replicated/Re-Invented the different data analytics tool capabilities i.e., IBM QRadar & Tableau into Enterprise Splunk.
  • Performing administrative activities using Cribl observability data streaming tool such as data optimization, data masking, data enrichment, volume reduction, dual routing to multiple endpoints etc.
  • Assisting CyberDefence team with their monitoring requirements in Splunk such as log onboarding, setting-up correlation activities & notifications for their notable events.
  • Onboarded logs using different integration pattern such as Splunk UF, Splunk DB Connect, AWS S3, Syslog, HEC Lambda, Kafka etc
  • Involved in standardizing Splunk forwarder deployment, configuration and maintenance across Unix and Windows platforms
  • Worked on DB connect configurations for Oracle, PostgreSQL, MySQL and MSSQL etc
  • Developed business executive dashboard to identify the data integrity issues by creation of custom visualizations using java scripts and CSS.
  • Created Splunk alerts with ServiceNow/BMC-Remedy/Jenkins integration to accelerate pro-active analysis and to triage platform & application issues
  • Experienced in Splunk clustered architecture environments and its workload management
  • Certificate renewal of Splunk Enterprise and its associated forwarder agents
  • Hands-on experience with multiple Agile methodology tools such as Rally, JIRA, Confluence

DevOps Senior Engineer

Infosys Limited
10.2014 - 06.2020
  • Created SPLUNK dashboards & alerts for the team to examine the performance of the application and act pro-actively to reduce the business impact in case of any issues
  • User profiling, installation and configuration of Splunk forwarder.
  • Co-ordinate, Design, Implement and Manage the change activities with multiple stakeholders in the project which involves migration of TIBCO EMS & IBM MQ to the latest versions
  • Configured IBM MQ & TIBCO EMS servers with high availability fault tolerant mode, queues, topics, routes zones, users and groups
  • Worked on secured communication configuring SSL Secured Socket Layer to the servers
  • Performed Impact assessment of Solutions and providing the effort including cost to the business
  • Provided L3 level and 24x7 Support for many critical situations and involved in many Root cause analyses for server and application issues in various stages of environments and helped restoration of Critical and High Priority Environment Related Incidents and Defects
  • Worked on tools such as HP QC, Rational Team Concert, Confluence and JIRA within Telstra for the Client Application testing, maintenance and tracking
  • Administering WebSphere Application Server including activities like - Profile creation, Module deployment, Queue configurations, and Cache object instances Prepare the Testing/Production Environment by deploying the code binaries and performing necessary configuration changes
  • Support, Investigate and resolve incidents, bug fixes, defects in production/test environments and root cause analysis
  • Review and provide the feedback/input on all production related changes (Code, Configurations, and Patches etc.) Developing the Scripts/Alerts for Application/Server Monitoring and Housekeeping activities
  • Prepare and review knowledge documents for company and team's knowledge repository
  • Worked on additional tools such as GH Tester, HP QC, Rational Clear case and JIRA within Telstra for the Client Application testing, maintenance and tracking.

Education

Bachelor of Technology - Electronics & Instrumentation Engineering

Pondicherry University
05.2014

Skills

  • Scrum Methodology, Sprint Planning & Work Prioritization & Backlog Management
  • Client Meetings, Functional and Business Requirements, Team Meetings
  • Agile Tools - Rally, JIRA, Confluence, GitHub, Jenkins, ServiceNow
  • Cloud & Middleware Technologies: AWS & GCP, IBM MQ, TIBCO EMS, IBM WebSphere Application Server
  • Splunk Development: Apps, Dashboards, Automated alerting, Statistics, Reporting, and Data Onboarding
  • Scripting Languages: Shell, Python, HTML 5, JAVA Script
  • Other Tools - BMC Remedy, Putty, HP-QC ALM, IBM MQ Explorer & Oracle SQL Developer

Certification

  • Certified - Splunk Enterprise Security Admin
  • Certified - Splunk Enterprise Data Admin
  • Certified - Google Cloud Architect
  • Certified - TIBCO Cloud Integration Certified Associate

Timeline

Splunk Consultant

Dialog Information Technology
07.2020 - Current

DevOps Senior Engineer

Infosys Limited
10.2014 - 06.2020

Bachelor of Technology - Electronics & Instrumentation Engineering

Pondicherry University
Aravind Pachaiappan